We are pleased to inform you that the incident affecting our Web Hosting has been resolved.
Start time : 20/02/2026 08:55 UTC End time : 20/02/2026 10:15 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 20, 2026 - 10:18 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 20, 2026 - 10:07 UTC
Identified
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 024.
Here are some supplementary details :
Start time : 20/02/2026 08:55 UTC Impacted Service(s) : Some customers in clusters 024, may experience difficulties to access their websites. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 20, 2026 - 09:22 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster124).