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[GLOBAL][Collaborative solutions] - Zimbra incident notification
Incident
Report for Web Cloud
Resolved
We would like to inform you that the incident on our Zimbra offering, have been resolved
Start Time : 05/06/2025 08:07 UTC
End Time : 05/06/2025 08:40 UTC
Root cause : This incident is/was caused by a software issue.
We thank you for your understanding and patience throughout this incident
Start Time : 05/06/2025 08:07 UTC
End Time : 05/06/2025 08:40 UTC
Root cause : This incident is/was caused by a software issue.
We thank you for your understanding and patience throughout this incident
Identified
We are currently investigating an incident affecting our Zimbra offering, which is causing temporary unavailability.
Here are some supplementary details :
Start time : 05/06/2025 08:07 UTC
Impacted Service(s) : Some customers are temporarily unable to access their mailboxes.
Root Cause : This incident is/was caused by a software issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here are some supplementary details :
Start time : 05/06/2025 08:07 UTC
Impacted Service(s) : Some customers are temporarily unable to access their mailboxes.
Root Cause : This incident is/was caused by a software issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Collaborative solutions || Zimbra (Web Access).