[Global][VoIP] - Incoming calls failure

Incident Report for Web Cloud

Resolved

Start Time : 17/06/2022 07:31 UTC
End Time : 17/06/2022 08:50 UTC
Service impact : 30% of incoming calls were facing failure
Current status : Resolved

Posted Jun 17, 2022 - 08:52 UTC

Update

Ongoing actions : 15% of incoming calls are failing.
Our teams are still working to solve the problem.

Posted Jun 17, 2022 - 08:35 UTC

Investigating

Start time : 17/06/2022 07:31 UTC
Service impact : 30% of incoming calls are facing failure
Ongoing actions : Our teams are currently working to solve the problem

Posted Jun 17, 2022 - 08:28 UTC

This incident affected: VoIP || Carrier SIP (Access RBX, Access SBG).