OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA1][Webhosting] - Cluster020 - Filerz802
Incident
Report for Web Cloud
Resolved
Service is working as expected at this time.
Monitoring
Update : We don't observe any performance degradation on Filerz802.
We will keep Filerz802 under monitoring.
We will keep Filerz802 under monitoring.
Update
Update : Unfortunately, the back up of Filerz802 continue to fail.
Ongoing Action : We will replace some internal components.
Ongoing Action : We will replace some internal components.
Update
Update : Unfortunately, the back up of Filerz802 has failed.
Ongoing Action : The process has been restarted.
Thank you for your understanding.
Ongoing Action : The process has been restarted.
Thank you for your understanding.
Update
Update:
Filerz802 : 50% of the full backup has been done.
Filerz802 : 50% of the full backup has been done.
Update
Update:
Filerz802 : 38% of the full backup has been done.
Filerz802 : 38% of the full backup has been done.
Update
Update:
Filerz802 : 15% of the full backup has been done.
Filerz802 : 15% of the full backup has been done.
Update
Update:
Filerz47 : The backup has been completed.
Filerz802 : 8% of the full backup has been done.
Filerz47 : The backup has been completed.
Filerz802 : 8% of the full backup has been done.
Update
Update:
Filerz47 : 80% of the full backup has been done.
Filerz802 : 8% of the full backup has been done.
Filerz802 : We observe unavailability on the filerz802 rendering the hosted websites slow or inaccessible. Our teams are currently investigating
Filerz47 : 80% of the full backup has been done.
Filerz802 : 8% of the full backup has been done.
Filerz802 : We observe unavailability on the filerz802 rendering the hosted websites slow or inaccessible. Our teams are currently investigating
Update
Update:
Filerz47 : 80% of the full backup has been done.
Filerz802 : 8% of the full backup has been done.
Filerz47 : 80% of the full backup has been done.
Filerz802 : 8% of the full backup has been done.
Update
Update:
+ Filerz47 : 73% of the full backup has been done.
+ Filerz802 : 1% of the full backup has been done. It was rebooted on April 5 because it was inaccessible
+ Filerz47 : 73% of the full backup has been done.
+ Filerz802 : 1% of the full backup has been done. It was rebooted on April 5 because it was inaccessible
Update
Update:
Filerz47 : 56% of the full backup has been done.
Filerz802 : 47% of the full backup has been done.
Filerz47 : 56% of the full backup has been done.
Filerz802 : 47% of the full backup has been done.
Update
Update:
Filerz47 : 30% of the full backup has been done.
Filerz802: 23% of the full backup has been done.
Filerz47 : 30% of the full backup has been done.
Filerz802: 23% of the full backup has been done.
Update
Update:
Filerz47 : 24% of the full backup has been done.
Filerz802: 16% of the full backup has been done.
We apologize for any inconvenience caused.
Filerz47 : 24% of the full backup has been done.
Filerz802: 16% of the full backup has been done.
We apologize for any inconvenience caused.
Update
Update: Filerz47 : 16% of the full backup has been done.
Filerz802: 8% of the full backup has been done.
We apologize for any inconvenience caused.
Filerz802: 8% of the full backup has been done.
We apologize for any inconvenience caused.
Update
Ongoing actions: The backup of the Filerz47 is still in progress.
Update
Update:filerz802 , service is working as expected at this time.
Update
Update: Here is the list of filerz with degraded performance :
+ filerz47 : A fullbackup operation is in progress
+ filerz802 : Websites hosted on this filerz can be slowdown since 08:04 UTC. Our technical teams are investigating to know the origin of the degradation
+ filerz47 : A fullbackup operation is in progress
+ filerz802 : Websites hosted on this filerz can be slowdown since 08:04 UTC. Our technical teams are investigating to know the origin of the degradation
Update
Ongoing actions: Due to a hardware issue, our teams started over the full backup which now is 3% realized.
We apologize for the inconvenience caused.
We apologize for the inconvenience caused.
Update
Update: The full backup is still in progress. We will get back to you as soon as it is complete.
Update
Update: 15% of the full backup has been done.
We will keep you updated on the evolution of the backup.
We will keep you updated on the evolution of the backup.
Update
Update:The filerz is still under heavy load, customers should expect slowness.
Update
Update:6% of the full backup has been done.
Update
Update:A full backup is still in progress. Our technicians are currently working on.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Start time : 23/02/2022 14:00 UTC
Service impact : Websites slowdown on filerz47
Technical impact (DC/geographical area) : GRA1
Root cause : A full backup is in progress (5% done)
Scope of impact : All websites hosted on filerz47
Comment : We will get back to you as soon as the backup is complete.
Service impact : Websites slowdown on filerz47
Technical impact (DC/geographical area) : GRA1
Root cause : A full backup is in progress (5% done)
Scope of impact : All websites hosted on filerz47
Comment : We will get back to you as soon as the backup is complete.
This incident affected: Web Hosting || Datacenter GRA (Cluster020).