[GRA][Web Hosting] - Cluster123 - Filerz93 Incident Notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 30/05/2026 07:54 UTC
End time : 30/05/2026 09:51 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Posted May 30, 2026 - 09:57 UTC

Investigating

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster123 - Filerz93.

Here are some supplementary details :

Start time : 30/05/2026 07:54 UTC
Impacted Service(s) : Filerz93 is temporarily unavailable on Web Hosting Cluster123.
Customers Impact : Customers are temporarily unable to access and use their websites located In Cluster123 - Filerz93.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted May 30, 2026 - 08:48 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster123).