OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[FR][xDSL/FTTH] - Service degradation
Incident
Report for Web Cloud
Resolved
Start time : 15/11/2023 06:30 UTC
End time : 15/11/2023 16:34 UTC
Root cause : Fiber continuity issue
Our technical teams resolved the issue. All impacted services are now operational.
End time : 15/11/2023 16:34 UTC
Root cause : Fiber continuity issue
Our technical teams resolved the issue. All impacted services are now operational.
Update
Our provider's technicians are still on site and are continuing the intervention, which is taking longer than expected.
Update
Update : Our provider has located the fault.
Technicians are deployed to repair and re-establish access
Technicians are deployed to repair and re-establish access
Update
Our provider carries out the intervention on site in order to locate the fault and restore services.
Update
We have a generic incident which impacts a large number of services throughout France.
This is linked to the loss of a backbone link from our provider in Île-de-France which creates saturation on our network and causes a degradation of your services.
The provider's teams are on site to locate the fault.
This is linked to the loss of a backbone link from our provider in Île-de-France which creates saturation on our network and causes a degradation of your services.
The provider's teams are on site to locate the fault.
Update
Update : The incident is currently being dealt with by the provider's teams. An update will be published when significant progress has been made.
Identified
Start time : 15/11/2023 06:30UTC
Service impact : A degradation was detected on the provider equipment, leading to a deterioration of the connection to the services. Some latency, disruption with the connection, and service degradation will be observed
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Service impact : A degradation was detected on the provider equipment, leading to a deterioration of the connection to the services. Some latency, disruption with the connection, and service degradation will be observed
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
This incident affected: Internet Access || FTTH and Internet Access || SDSL.