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[GLOBAL][Collaborative solutions] - Zimbra incident notification
Incident
Report for Web Cloud
Resolved
We would like to inform you that we had an incident on our Zimbra offfer.
This incident has now been resolved.
Here are some supplementary details :
Start time : 12/05/2025 11:26 UTC
End time : 12/05/2025 11:56 UTC
Impacted Service(s) :Some Zimbra Mail were temporarily unreachable.
Customers Impact : Customers were temporarily unable to access their mail.
Root Cause : This incident was caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident has now been resolved.
Here are some supplementary details :
Start time : 12/05/2025 11:26 UTC
End time : 12/05/2025 11:56 UTC
Impacted Service(s) :Some Zimbra Mail were temporarily unreachable.
Customers Impact : Customers were temporarily unable to access their mail.
Root Cause : This incident was caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Collaborative solutions || Zimbra (Web Access).