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- Operational
- Degraded performance
- Partial Outage
- Major Outage
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[GLOBAL][Web Hosting] - Git Logs display incident notification
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Web Hosting has been resolved.
Start time : 12/01/2026 13:50 UTC
End time : 12/01/2026 15:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 12/01/2026 13:50 UTC
End time : 12/01/2026 15:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC
Impacted Service(s) : Latencies is observed for Git logs display only on all Clusters.
Customers Impact : Customers can have a delay to access their Git logs display.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC
Impacted Service(s) : Latencies is observed for Git logs display only on all Clusters.
Customers Impact : Customers can have a delay to access their Git logs display.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC
Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters.
Customers Impact : Customers can have a delay to access their Git logs display.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC
Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters.
Customers Impact : Customers can have a delay to access their Git logs display.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
This incident affected: Web Hosting || Datacenter GRA (Cluster100, Cluster102, Cluster103, Cluster105, Cluster106, Cluster107, Cluster110, Cluster111, Cluster112, Cluster113, Cluster114, Cluster115, Cluster117, Cluster120, Cluster121, Cluster123, Cluster124, Cluster127, Cluster128, Cluster129, Cluster130, Cluster131).