OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA][Webhosting] - Filerz
Incident
Report for Web Cloud
Resolved
This incident has been resolved.
Update
Comment : We close this ticket, you can follow the maintenance on the ticket above.
Related maintenance : https://web-cloud.status-ovhcloud.com/incidents/jn65btj07cy6
Related maintenance : https://web-cloud.status-ovhcloud.com/incidents/jn65btj07cy6
Investigating
Start time : 10/12/2021 14:00 UTC
Service impact : Slowness observed on the hosted websites linked to the filerz of the maintenance
Root cause : After the reboot and the application of the memory patch, a full backup can be performed and latency can be observed for a few more days afterwards
Scope of impact : All offers on cluster26 – cluster27
Ongoing actions : Monitoring of the maintenance
We apologize for this inconvenience. Our technical teams are doing their best to solve the slowness problems on the sites.
Service impact : Slowness observed on the hosted websites linked to the filerz of the maintenance
Root cause : After the reboot and the application of the memory patch, a full backup can be performed and latency can be observed for a few more days afterwards
Scope of impact : All offers on cluster26 – cluster27
Ongoing actions : Monitoring of the maintenance
We apologize for this inconvenience. Our technical teams are doing their best to solve the slowness problems on the sites.
This incident affected: Web Hosting || Datacenter GRA (Cluster026, Cluster027).