Start time : 06/01/2025 13:00 UTC End time : 08/01/2025 10:20 UTC Service status :We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : It was due to a malfunction on a software.
We thank you for your understanding and patience throughout this incident
Posted Jan 08, 2025 - 10:23 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Service impact : Provisioning of yealink phones has malfunctions.
Posted Jan 08, 2025 - 10:12 UTC
Identified
The issue has been identified and a fix is being implemented.
Service impact : Provisioning of yealink phones has malfunctions.
Posted Jan 08, 2025 - 09:49 UTC
Update
An incident is in progress on our VOIP offer.
Please be aware that this is currently affecting the functionality.
Here is detail for this incident :
Start time : 06/01/2025 13:00 UTC Service impact : Provisioning of yealink phones has malfunctions. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Jan 08, 2025 - 09:42 UTC
Investigating
We have detected an issue on one of our services. We will update informations when we will have more details.
Posted Jan 08, 2025 - 09:32 UTC
This incident affected: VoIP || Services (Provisioning).