[EU][Web Hosting] - Web Hosting Incident Notification
Resolved
Start time : 28/10/2024 12:30 UTC
End time : 28/10/2024 14:30 UTC
Root cause : Incident caused by a software issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 28, 2024 - 14:33 UTC
Update
We are continuing to investigate this issue.
Posted Oct 28, 2024 - 14:26 UTC
Update
An incident is in progress on our Web Hosting offer.
Please be aware that this is currently affecting the functionality.
Here is detail for this incident :
Start time : 28/10/2024 12:30 UTC
Service impact : Customers can not create a new multisite.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Oct 28, 2024 - 14:19 UTC
Investigating
We have detected an issue on one of our services. We will update informations when we will have more details.
Start time : 28/10/2024 12:30 UTC
Posted Oct 28, 2024 - 14:10 UTC
This incident affected: Web Hosting || Databases GRA (eu001, eu002, eu004, eu007, eu008, eu009, eu010, eu011, eu013), Web Hosting || SSL (Sectigo, Let's Encrypt), Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster005, Cluster006, Cluster007, Cluster010, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031, Cluster100, Redirect), and Web Hosting || Databases BHS (ca001).