Following faults detected on the DSLAM, we will proceed with a reset of one of its cards tonight around 1am.
A break in service of 5 to 10 minutes is expected.
Date: 2014-11-28 10:08:00 UTC The reboot of the DSLAM has resolved the problems encountered by the concerned customers.
There are no more problems on the DSLAM.
Date: 2014-11-28 07:04:56 UTC The DSLAM has been rebooted.
All clients are synchronized currently.
We are waiting for traffic to get resumed so we can continue our investigations.
Date: 2014-11-27 11:50:57 UTC The default seems to still be present on the DSLAM.
A reboot is scheduled for 1AM tomorrow morning. A down time of 15-20 minutes is expected.
If the problem persit, an OVH technician will be sent on site tomorrow morning to diagnose the problem.
Date: 2014-11-26 06:43:42 UTC The card was reset, service got back running properly.