[Global][Domains] - Domains Name incident notification on .TL

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 02/02/2026 09:35 UTC
End time : 03/02/2026 08:10 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Feb 03, 2026 - 08:15 UTC

Identified

We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.

Here is detail for this incident :
Start time : 02/02/2026 09:35 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Posted Feb 02, 2026 - 09:46 UTC

This incident affected: Domains || Domains Name (Registration, Renew, Transfer, Restore, Delete).