[GRA7][PaaS] - console and authentication issue

Incident Report for Web Cloud

Resolved

Start Time : 22/11/2022 22:29 UTC
End Time : 23/11/2022 03:10 UTC
Current status : Our partner reported that the incident is resolved.

Posted Nov 23, 2022 - 03:13 UTC

Monitoring

Our partner reported that a fix has been implemented and is monitoring the results.

Posted Nov 22, 2022 - 23:16 UTC

Identified

Start time : 22/11/2022 22:29 UTC
Service impact : Our partner reported an issue with the console and authentication system
Ongoing actions : Our partner is working to restore service.
Production sites should not be impacted, though you will not be able to login and manage them.

Posted Nov 22, 2022 - 22:42 UTC

This incident affected: Web PaaS || GRA (GRA7).