OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Web Hosting] - Restore Snapshot incident notification
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our Web Hosting has been resolved.
Start time : 14/11/2025 7:48 UTC
End time : 19/11/2025 09:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 14/11/2025 7:48 UTC
End time : 19/11/2025 09:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are continuing to investigate this issue.
Investigating
We are currently investigating an incident affecting our restore snapshot function on web hosting offer.
Here are some supplementary details :
Start time : 14/11/2025 7:48 UTC
Impacted Service(s) : Some restore snapshots are temporarily unavailable.
Customers Impact : Customers may receive an error message when requesting a restore snapshot.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 14/11/2025 7:48 UTC
Impacted Service(s) : Some restore snapshots are temporarily unavailable.
Customers Impact : Customers may receive an error message when requesting a restore snapshot.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Web Hosting || Databases GRA (eu001, eu002, eu004, eu005, eu007, eu009, eu010, eu011, eu012), Web Hosting || Datacenter BHS (Cluster051, Redirect), Web Hosting || Datacenter GRA (Cluster002, Cluster003, Cluster005, Cluster006, Cluster007, Cluster010, Cluster011, Cluster012, Cluster013, Cluster014, Cluster015, Cluster017, Cluster020, Cluster021, Cluster023, Cluster024, Cluster025, Cluster026, Cluster027, Cluster028, Cluster029, Cluster030, Cluster031, Cluster100, Cluster102, Cluster103, Cluster105, Cluster106, Cluster107, Cluster110, Cluster111, Cluster112, Cluster113, Cluster114, Cluster115, Cluster117, Cluster120, Cluster123, Cluster124, Cluster127, Cluster128, Cluster129, Clusterx130, Cluster131), and Web Hosting || Databases BHS (ca001, ca002).