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  • Degraded performance
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  • Major Outage
  • Under maintenance

[FR][Collaborative Solutions] - Zimbra Incident Notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 09/11/2026 07:10 UTC
End time : 09/11/2026 16:30 UTC
Root Cause : This incident is caused by an ongoing maintenance

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 09, 2026 - 16:48 UTC

Update

We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 09/11/2026 07:10 UTC
End time : 09/11/2026 16:30 UTC
Root Cause : This incident is caused by an ongoing maintenance

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 09, 2026 - 16:48 UTC

Identified

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 09/11/2026 07:10 UTC
Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable.
Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails.
Incoming emails are being queued and will be delivered once the incident is resolved.
Root Cause : This incident is caused by an ongoing maintenance
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 09, 2026 - 07:52 UTC
This incident affected: Collaborative solutions || Zimbra (Web Access, Delivery email, Operations).