OVHcloud Web Hosting Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA][Web Hosting] - Cluster011/Filerz560 incident notification

Incident Report for Web Cloud

Resolved

We would like to inform you that the incident on Filerz560 in Cluster011 has now been resolved.

Here is detail for this incident :
Start time : 03/07/2025 10:30 UTC
End time : 04/07/2025 00:00 UTC
Root Cause : This incident was caused by a faulty network cable.

We thank you for your understanding and patience throughout this incident.
Posted Jul 04, 2025 - 15:04 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Websites hosted on filerz560 are experiencing slowness.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 03, 2025 - 22:28 UTC

Identified

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The websites of filerz560 are temporarily unavailable.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 03, 2025 - 21:59 UTC

Investigating

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the Filerz560 in Cluster011.

Here is detail for this incident :
Start time : 03/07/2025 10:30 UTC
Impacted Service(s) : Slowness is being observed on Filerz560.
Customers Impact : Customers are temporarily facing slowness accessing their websites hosted on Filerz560.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 03, 2025 - 15:10 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster011).