Start Time :11/01/2022 14:30 UTC End Time : 11/01/2022 16:40 UTC Root cause : Temperatures too high / electrical problem Current status : Resolved
Posted Jan 11, 2022 - 16:51 UTC
Update
Start time : 11/01/2022 14:30 UTC Service impact : Slowness observed on filerz 1026 Root cause : Temperatures too high / electrical problem Ongoing actions : An intervention is in progress Time to resolution : approximately 30 minutes
Posted Jan 11, 2022 - 16:37 UTC
Identified
Ongoing actions : The slowness encountered on this Filerz is due to an unusual traffic load. However, the actions already taken have not solved the slowness. Our teams are still in the process of resolving the incident.
Posted Jan 11, 2022 - 12:08 UTC
Investigating
Start time : 11/01/2022 08:09 UTC Service impact : Website slowdown/unreachable on filerz1026 Technical impact (DC/geographical area) : GRA3 Scope of impact : All offers on cluster030 Ongoing actions : Our teams are currently investigating to determine the origin of the service degradation.
Posted Jan 11, 2022 - 08:18 UTC
This incident affected: Web Hosting || Datacenter GRA (Cluster030).