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[Global][Collaborative solutions] - Zimbra incident notification
Incident
Report for Web Cloud
Resolved
We would like to inform you that the incident on our Zimbra offer, have been resolved
Start Time : 05/05/2025 08:00 UTC
End Time : 05/05/2025 10:00 UTC
Root cause : The incident was du to a software issue
We thank you for your understanding and patience throughout this incident
Start Time : 05/05/2025 08:00 UTC
End Time : 05/05/2025 10:00 UTC
Root cause : The incident was du to a software issue
We thank you for your understanding and patience throughout this incident
Investigating
We are currently experiencing an incident affecting our Zimbra offer.
Here is detail for this incident :
Start time : 05/05/2025 08:00 UTC
Impacted Service(s) : Zimbra mailboxes.
Customers Impact : Some customers are temporarily unable to send e-mail on their Zimbra mailboxes.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 05/05/2025 08:00 UTC
Impacted Service(s) : Zimbra mailboxes.
Customers Impact : Some customers are temporarily unable to send e-mail on their Zimbra mailboxes.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Collaborative solutions || Zimbra (Web Access).