We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer on the specific region.
Here are some supplementary details :
Start time : 27/02/2026 17:49 UTC End time : 27/02/2026 18:44 UTC Impacted Service(s) : eu005 and eu10 databases was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their data located on the specified databases. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Posted Feb 27, 2026 - 18:45 UTC
This incident affected: Databases || CloudDB GRA (eu005, eu010).