[GRA][Web Hosting] - Cluster131 - Filerz1641 incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 21/07/2026 21:55 UTC
End time : 22/07/2026 00:23 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 22, 2026 - 00:34 UTC

Investigating

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the Cluster131 - Filerz1641.

Here are some supplementary details :

Start time : 21/07/2026 21:55 UTC
Impacted Service(s) : The Filerz1641 is unreachable on Web Hosting Cluster131.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz1641 - Cluster131.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 21, 2026 - 22:08 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster131).