[GRA][Web Hosting] - Cluster123 - Filerz93 incident notification

Incident Report for Web Cloud

Resolved

We are pleased to inform you that the incident affecting our Web Hosting on Cluster123 - Filerz93 has been resolved.

Start time : 29/04/2026 13:30 UTC
End time : 29/04/2026 15:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Apr 29, 2026 - 15:47 UTC

Investigating

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster123 - Filerz93.

Here are some supplementary details :

Start time : 29/04/2026 13:30 UTC
Impacted Service(s) : Filerz93 is temporarily facing slowness on Web Hosting Cluster 123.
Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites hosted on Cluster123 - Filerz93.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Apr 29, 2026 - 14:07 UTC

This incident affected: Web Hosting || Datacenter GRA (Cluster123).