OVHcloud Web Hosting Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
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[GLOBAL][VoIP] - CCS incident notification
Incident
Report for Web Cloud
Resolved
We are pleased to inform you that the incident affecting our VoIP offering has been resolved.
Start time : 07/07/2025 13:05 UTC
End time : 07/07/2025 14:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 07/07/2025 13:05 UTC
End time : 07/07/2025 14:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently investigating an incident affecting our VoIP offering, which is causing temporary availability issue.
Here are some supplementary details :
Start time : 07/07/2025 13:05 UTC
Impacted Service(s) : Some CCS and services provided by CCS (cloudivr, call queue) are temporarily unreachable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 07/07/2025 13:05 UTC
Impacted Service(s) : Some CCS and services provided by CCS (cloudivr, call queue) are temporarily unreachable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
This incident affected: VoIP || Services (CCS, IVR & Call Queues).