OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - This maintenance is still in progress and is 70% complete.
We will keep you informed of the progress of this operation.

Oct 15, 2025 - 02:09 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu013.

This may temporarily affect availability.
Start time: 01/10/2025 08:00 UTC
End time: 13/11/2025 23:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Oct 15, 2025 02:09 - Nov 27, 2025 17:09 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Hosted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Operations Operational
Collaborative solutions || OVH Mail Migrator Operational
Collaborative solutions || Private Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Trusted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Zimbra Operational
Web Access Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu005 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
eu013 Operational
Databases || CloudDB BHS Operational
ca001 Operational
ca002 Operational
Identity, Security & Operations || Key Management Service Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS, IVR & Call Queues Operational
VXML Operational
Billing Operational
Provisioning Operational
VoIP || SMS Operational
VoIP || Telephony Operational
Access SBC Operational
Fax Operational
Media Gateways Operational
Softcall Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
ca002 Operational
Web Hosting || Databases GRA Under Maintenance
eu001 Operational
eu002 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
eu013 Under Maintenance
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Under Maintenance
Cluster002 Operational
Cluster003 Under Maintenance
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Under Maintenance
Cluster020 Operational
Cluster021 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Under Maintenance
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Cluster100 Operational
Cluster102 Operational
Cluster103 Operational
Cluster105 Operational
Cluster106 Operational
Cluster107 Operational
Cluster110 Operational
Cluster111 Operational
Cluster112 Operational
Cluster113 Operational
Cluster114 Operational
Cluster115 Operational
Cluster117 Operational
Cluster120 Operational
Cluster121 Operational
Cluster123 Operational
Cluster124 Operational
Cluster127 Operational
Cluster128 Operational
Cluster129 Operational
Clusterx130 Operational
Cluster131 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Internet Access || SDSL Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
OverTheBox || OverTheBox Operational
Web Access Operational
Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[GRA1/2/3][Web Hosting] - Multiple Filerz maintenance notification Oct 21, 2025 08:00-16:00 UTC

As part of our responsibilities for Web Hosting filerz, we will be performing infrastructure maintenance.

This may temporarily affect availability.

Start time : 21/10/2025 08:00 UTC
End time : 21/10/2025 16:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

- filerz1989: Cluster015
- filerz1990: Cluster020
- filerz1991: Cluster002
- filerz1992: Cluster005
- filerz1993: Cluster011
- filerz1994: Cluster002
- filerz1997: Cluster006
- filerz2002: Cluster011

Posted on Oct 17, 2025 - 16:26 UTC

[GRA][Web Hosting] - Migration cluster014 to cluster114 Oct 21, 2025 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 21/10/2025 20:00 UTC
End time : 21/10/2025 22:00 UTC
Service impact : During this maintenance, cluster014 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster014 to cluster114.

Thank you for your understanding.

Posted on Sep 30, 2025 - 14:40 UTC

[GRA][Web Hosting] - Clusters maintenance notification Oct 21, 2025 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 21/10/2025 20:00 UTC
End time : 21/10/2025 22:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/s5kjmxms8y6x
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.

Posted on Sep 30, 2025 - 14:43 UTC

[GRA1/2/3][Web Hosting] - Multiple Filerz maintenance notification Oct 22, 2025 08:00-16:00 UTC

As part of our responsibilities for Web Hosting filerz, we will be performing infrastructure maintenance.

This may temporarily affect availability.

Start time : 22/10/2025 08:00 UTC
End time : 22/10/2025 16:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

- filerz2127: Cluster026
- filerz2131: Cluster100
- filerz2132: Cluster026
- filerz2174: Cluster027
- filerz2180: Cluster026
- filerz237: Cluster013

Posted on Oct 17, 2025 - 16:42 UTC

[GRA][Web Hosting] - Migration cluster021 to cluster121 Oct 22, 2025 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 22/10/2025 20:00 UTC
End time : 22/10/2025 22:00 UTC
Service impact : During this maintenance, cluster021 will be temporarily unavailable for 90 minutes.
Outgoing gateway IP will change during maintenance, please find the new one here :
https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster021 to cluster121.

Thank you for your understanding.

Posted on Oct 17, 2025 - 19:32 UTC

[GRA1/2/3][Web Hosting] - Multiple Filerz maintenance notification Oct 23, 2025 08:00-16:00 UTC

As part of our responsibilities for Web Hosting filerz, we will be performing infrastructure maintenance.

This may temporarily affect availability.

Start time : 23/10/2025 08:00 UTC
End time : 23/10/2025 16:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

- filerz2003: Cluster014
- filerz2006: Cluster014
- filerz2007: Cluster015
- filerz2016: Cluster023
- filerz2026: Cluster026
- filerz1808: Cluster031
- filerz1831: Cluster006

Posted on Oct 17, 2025 - 17:11 UTC

[GRA][Web Hosting] - Migration cluster031 to cluster131 Oct 23, 2025 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 23/10/2025 20:00 UTC
End time : 23/10/2025 22:00 UTC
Service impact : During this maintenance, cluster031 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster031 to cluster131.

Thank you for your understanding.

Posted on Sep 30, 2025 - 14:54 UTC

[GRA][Web Hosting] - Clusters maintenance notification Oct 23, 2025 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 23/10/2025 20:00 UTC
End time : 23/10/2025 22:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/p02wd3h8r6j4
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.

Posted on Sep 30, 2025 - 14:55 UTC

[GRA1/2][Web Hosting] - Multiple Filerz maintenance notification Oct 27, 2025 09:00-16:59 UTC

As part of our responsibilities for Web Hosting filerz, we will be performing infrastructure maintenance.

This may temporarily affect availability.

Start time : 27/10/2025 09:00 UTC
End time : 27/10/2025 16:59 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.

List of concerned Filerz:

- filerz969: Cluster026
- filerz1878: Cluster010
- filerz499: Cluster003
- filerz1918: Cluster003
- filerz1809: Cluster031
- filerz1975: Cluster028
- filerz1924: Cluster017
- filerz1988: Cluster030

Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.

Posted on Oct 20, 2025 - 13:32 UTC

[GRA][Web Hosting] - Migration cluster026 to cluster126 Oct 28, 2025 21:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 28/10/2025 21:00 UTC
End time : 28/10/2025 23:00 UTC
Service impact : During this maintenance, cluster026 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster026 to cluster126.

Thank you for your understanding.

Posted on Sep 30, 2025 - 14:57 UTC

[GRA][Web Hosting] - Clusters maintenance notification Oct 28, 2025 21:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 28/10/2025 21:00 UTC
End time : 28/10/2025 23:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/4y286r5mvzqy
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.

Posted on Sep 30, 2025 - 15:00 UTC

[GRA][Web Hosting] - Migration cluster023 to cluster123 Oct 29, 2025 21:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 29/10/2025 21:00 UTC
End time : 29/10/2025 23:00 UTC
Service impact : During this maintenance, cluster023 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster023 to cluster123.

Thank you for your understanding.

Posted on Sep 30, 2025 - 14:47 UTC

[GRA][Web Hosting] - Clusters maintenance notification Oct 29, 2025 21:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 29/10/2025 21:00 UTC
End time : 29/10/2025 23:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/rswwxpdfpnw3
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.

Posted on Sep 30, 2025 - 14:50 UTC

[GRA][Web Hosting] - Clusters maintenance notification Oct 30, 2025 21:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.

Start time : 30/10/2025 21:00 UTC
End time : 30/10/2025 23:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance :
https://web-cloud.status-ovhcloud.com/incidents/z9rbmtrps5bs
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.

Thank you for your understanding.

Posted on Sep 30, 2025 - 14:58 UTC

[GRA][Web Hosting] - Migration cluster006 to cluster106 Oct 30, 2025 21:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 30/10/2025 21:00 UTC
End time : 30/10/2025 23:00 UTC
Service impact : During this maintenance, cluster006 will be temporarily unavailable for 90 minutes.
Outgoing gateway IP will change during maintenance, please find the new one here :
https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster006 to cluster106.

Thank you for your understanding.

Posted on Sep 30, 2025 - 14:57 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu010.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Posted on Oct 15, 2025 - 00:37 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu013.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Posted on Oct 15, 2025 - 00:43 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu007.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Posted on Oct 15, 2025 - 00:16 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu009.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Posted on Oct 15, 2025 - 00:26 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu005.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Posted on Oct 15, 2025 - 00:11 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu008.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Posted on Oct 15, 2025 - 00:18 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu012.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Posted on Oct 15, 2025 - 00:40 UTC
Oct 21, 2025

No incidents reported today.

Oct 20, 2025
Completed - The maintenance has been postponed and will be re-scheduled.
Oct 20, 13:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 08:00 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

Start time : 20/10/2025 08:00 UTC
End time : 20/10/2025 16:00 UTC

Thank you for your understanding.

Oct 17, 16:08 UTC
Scheduled - As part of our responsibilities for Web Hosting filerz, we will be performing infrastructure maintenance.

This may temporarily affect availability.

Start time : 20/10/2025 21:00 UTC
End time : 21/10/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

- filerz969: Cluster026
- filerz1878: Cluster010
- filerz499, filerz1918: Cluster003
- filerz1809: Cluster031
- filerz1975: Cluster028
- filerz1924: Cluster017
- filerz1988: Cluster030

Oct 15, 23:26 UTC
Oct 19, 2025
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offer on the mailstore34 (Zimbra) has been resolved.

Start time : 19/10/2025 14:11 UTC
End time : 19/10/2025 21:20 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 19, 21:44 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our technical team is continuing to work on a solution to the issue affecting our Collaborative solutions offer on the mailstore34 (Zimbra)

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 19, 17:37 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the mailstore34 (Zimbra)
Here are some supplementary details :

Start time : 19/10/2025 14:11 UTC
Impacted Service(s) : Zimbra mailstore34 is temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their mailboxes (Zimbra).
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 19, 15:18 UTC
Investigating - We are currently experiencing an event affecting our Collaborative solutions offer.

Start time : 19/10/2025 14:11 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 19, 14:54 UTC
Oct 18, 2025
Completed - The scheduled maintenance has been completed.
All the services are operational.

Oct 18, 23:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 21:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VOIP offer.

Start time : 18/10/2025 21:45 UTC
End time : 18/10/2025 23:00 UTC
Service impact : None
Service improvement : We need to switch on the passive node of C infrastructure

Thank you for your understanding.

Oct 17, 20:59 UTC
Oct 17, 2025
Completed - We would like to inform you that the maintenance on our is now completed.

Thank you for your patience throughout this maintenance.

Oct 17, 01:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer on Filerz34.

This may temporarily affect availability.
Start time: 16/10/2025 20:30 UTC
End time: 16/10/2025 23:00 UTC
Service impact: Filerz34 will be temporarily unavailable for 30 minutes during the maintenance.
Service improvement: As part of our continuous improvement policy and to enhance the reliability of our infrastructure, we will be doing a maintenance on our Web Hosting offer for Filerz34.

Thank you for your understanding.

Oct 14, 20:46 UTC
Oct 16, 2025
Completed - We would like to inform you that the maintenance on our Web Hosting offer is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.

Oct 16, 20:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.

Start time : 16/10/2025 20:00 UTC
End time : 16/10/2025 22:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance :
https://web-cloud.status-ovhcloud.com/incidents/xfl4y93rtzfz
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.

Thank you for your understanding.

Sep 30, 15:05 UTC
Completed - We would like to inform you that the maintenance on our Web Hosting offer is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.

Oct 16, 20:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 16/10/2025 20:00 UTC
End time : 16/10/2025 22:00 UTC
Service impact : During this maintenance, cluster027 will be temporarily unavailable for 90 minutes.
Outgoing gateway IP will change during maintenance, please find the new one here :
https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster027 to cluster127.

Thank you for your understanding.

Sep 30, 15:04 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Oct 16, 20:33 UTC
Scheduled - As part of our responsibilities for Web Hosting filerz, we will be performing infrastructure maintenance.

This may temporarily affect availability.

Start time : 16/10/2025 21:00 UTC
End time : 17/10/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

- filerz1989: Cluster015
- filerz1990: Cluster020
- filerz1991, filerz1994: Cluster002
- filerz1992: Cluster005
- filerz19983, filerz2002: Cluster011
- filerz1997: Cluster006

Thank you for your understanding.

Oct 15, 22:54 UTC
Completed - We would like to inform you that the maintenance on our VOIP offer is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.

Oct 16, 20:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VOIP offer.

Start time : 16/10/2025 20:00 UTC
End time : 16/10/2025 21:00 UTC
Service impact : During the switchover, call setups (new calls) will not be efficient. The unavailability will only last a few seconds.
Service improvement : We need to switch on the passive node of C infrastructure

Thank you for your understanding.

Oct 16, 13:21 UTC
Oct 15, 2025
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Oct 15, 20:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 15/10/2025 20:00 UTC
End time : 15/10/2025 22:00 UTC
Service impact : During this maintenance, cluster021 will be temporarily unavailable for 90 minutes.
Outgoing gateway IP will change during maintenance, please find the new one here :
https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster021 to cluster121.

Thank you for your understanding.

Sep 30, 14:51 UTC
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Oct 15, 20:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.

Start time : 15/10/2025 20:00 UTC
End time : 15/10/2025 22:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance :
https://web-cloud.status-ovhcloud.com/incidents/ncc9z5cvsgwc
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.

Thank you for your understanding.

Sep 30, 14:53 UTC
Oct 14, 2025
Completed - The scheduled maintenance has been completed.
Oct 14, 23:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer on Filerz561.

This may temporarily affect availability.
Start time: 14/10/2025 20:30 UTC
End time: 14/10/2025 23:00 UTC
Service impact: Filerz561 will be temporarily unavailable for 30 minutes during the maintenance.
Service improvement: As part of our continuous improvement policy and to enhance the reliability of our infrastructure, we will be doing a maintenance on our Web Hosting offer for Filerz561.

Thank you for your understanding.

Oct 9, 14:47 UTC
Completed - All services are operational. No more impact since 21:41 UTC.
Oct 14, 21:55 UTC
Update - This maintenance is still in progress and is 70% complete.
We will keep you informed of the progress of this operation.

Oct 10, 13:56 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 8, 00:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu013.

This may temporarily affect availability.
Start time: 01/10/2025 08:00 UTC
End time: 13/11/2025 23:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Sep 16, 15:29 UTC
Completed - All services are operational. No more impact since 21:00 UTC.
Oct 14, 21:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.

Start time : 14/10/2025 20:00 UTC
End time : 14/10/2025 22:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance :
https://web-cloud.status-ovhcloud.com/incidents/0lk5xkqhpyl6
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.

Thank you for your understanding.

Sep 30, 14:43 UTC
Completed - All services are operational. No more impact since 21:00 UTC.
Oct 14, 21:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 14/10/2025 20:00 UTC
End time : 14/10/2025 22:00 UTC
Service impact : During this maintenance, cluster010 will be temporarily unavailable for 90 minutes.
Outgoing gateway IP will change during maintenance, please find the new one here :
https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster010 to cluster110.

Thank you for your understanding.

Sep 30, 14:42 UTC
Oct 13, 2025
Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 13/10/2025 06:50 UTC
End time : 13/10/2025 17:30 UTC
Root Cause : A service disruption occurred due to an unexpected software malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 13, 18:19 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The deployment of the fix is still in progress, some of customers have been restored to full functionality.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 13, 15:34 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : After verification, our team is now fixing the issue, which was due to a software malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Oct 13, 09:00 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster 100.

Here are some supplementary details :

Start time : 13/10/2025 06:50 UTC
Impacted Service(s) : Some customers are temporarily unable to access their websites.
Customers Impact : Customers may encounter an error message on their websites.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 13, 07:11 UTC
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Completed - The scheduled maintenance has been completed.
Oct 10, 13:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 14:36 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu008.

This may temporarily affect availability.
Start time: 01/10/2025 14:35 UTC
End time: 30/10/2025 14:40 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.

Sep 16, 15:20 UTC
Resolved - We are pleased to inform you that the incident affecting our .MG Domains offer has been resolved.

Start time : 01/10/2025 06:30 UTC
End time : 10/10/2025 08:20 UTC
Root Cause : This incident was caused by a maintenance of one of our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 10, 09:00 UTC
Identified - We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG.

Here is detail for this incident :
Start time : 01/10/2025 06:30 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MG.
Root Cause : This incident is caused by a maintenance of one of our provider.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 1, 07:10 UTC
Resolved - We had an incident on Web Hosting offer which has now been resolved.

Here are some supplementary details :

Start time : 09/10/2025 23:06 UTC
End time : 09/10/2025 23:53 UTC
Impacted Service(s) : Filerz306 was unreachable on Web Hosting cluster117.
Customers Impact : Customers were unable to access their hosting in this specific filerz during this incident.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Oct 10, 01:14 UTC
Oct 9, 2025
Completed - The scheduled maintenance has been completed.
Oct 9, 21:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 09/10/2025 20:00 UTC
End time : 09/10/2025 22:00 UTC
Service impact : During this maintenance, cluster020 will be temporarily unavailable for 120 minutes.
Outgoing gateway IP will change during maintenance, please find the new one here : https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster020 to cluster120.

Thank you for your understanding.

Oct 2, 20:43 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 21:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.

Start time : 09/10/2025 20:00 UTC
End time : 09/10/2025 22:00 UTC
Service impact : Configuration tasks on clusters may experience slowness due to this maintenance: https://web-cloud.status-ovhcloud.com/incidents/dc4b195jwnrr
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.

Thank you for your understanding.

Oct 2, 20:44 UTC
Resolved - We are pleased to inform you that the incident affecting our MX Plan offering has been resolved.

Start time : 09/10/2025 07:40 UTC
End time : 09/10/2025 14:05 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 9, 14:22 UTC
Monitoring - Service has been fully restored since 09/10/2025 08:28 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/10/2025 07:40 UTC
Impacted Service(s) : MX Plan Webmail service was temporarily unavailable.
Customers Impact : Customers were temporarily experiencing difficulties accessing their mailboxes.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 9, 08:34 UTC
Identified - We have determined the origin of the incident affecting our MX Plan offering.

Here is detail for this incident :
Start time : 09/10/2025 07:40 UTC
Impacted Service(s) : MX Plan Webmail service is currently unavailable.
Customers Impact : Affected customers may experience difficulties accessing their mailboxes.
Root Cause : This incident is caused by a software issue.
Workaround : Customers can access their mailbox via IMAP/POP.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Oct 9, 07:56 UTC
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions has been resolved.

Start time : 09/10/2025 19:30 UTC
End time : 09/10/2025 00:49 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 9, 01:01 UTC
Monitoring - Service has been fully restored since 08/10/2025 00:49 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/10/2025 19:30 UTC
Impacted Service(s) : The MX Plan service was temporarily unavailable on Filerz 19.
Customers Impact : Customers were temporarily unable to access webmail via the web interface or desktop client. Emails sent or received are temporarily unavailable and will be delivered once the incident is resolved.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 9, 00:56 UTC
Identified - [GRA][Collaborative solutions] - Webmail filerz19 incident notification

We have determined the origin of the issue affecting our Collaborative solutions offer, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 08/10/2025 19:30 UTC
Impacted Service(s) : The MX Plan service is temporarily unavailable on Filerz 19.
Customers Impact : Customers are temporarily unable to access webmail via the web interface or desktop client. Emails sent or received are temporarily unavailable and will be delivered once the incident is resolved.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 8, 22:55 UTC
Investigating - We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 08/10/2025 19:30 UTC
Impacted Service(s) : The MX Plan service is temporarily unavailable on Filerz 19.
Customers Impact : Customers are temporarily unable to access webmail via the web interface or desktop client. Emails sent or received are temporarily unavailable and will be delivered once the incident is resolved.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Oct 8, 19:56 UTC
Oct 8, 2025
Completed - The scheduled maintenance has been completed.
Oct 8, 21:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.

Start time : 08/10/2025 20:00 UTC
End time : 08/10/2025 22:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/xlcvph8drn93
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.

Thank you for your understanding.

Sep 18, 14:43 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 21:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 08/10/2025 20:00 UTC
End time : 08/10/2025 22:00 UTC
Service impact : During this maintenance, cluster011 will be temporarily unavailable for 90 minutes.
Outgoing gateway IP will change during maintenance, please find the new one here : https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster011 to cluster111.

Thank you for your understanding.

Sep 18, 14:30 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 21:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Roundcube offer.

This may temporarily affect availability.

Start time : 08/10/2025 20:00 UTC
End time : 08/10/2025 21:00 UTC
Service impact : Roundcube will be unavailable for approximately 2 minutes during this maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Collaborative solutions offer.

Thank you for your understanding.

Sep 25, 14:59 UTC
Completed - We would like to inform you that the maintenance on our is now completed.
Oct 8, 00:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:00 UTC
Scheduled - As part of our responsibilities for Web Hosting filerz, we will be performing infrastructure maintenance.

This may temporarily affect availability.

Start time : 07/10/2025 21:00 UTC
End time : 08/10/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

- filerz481: Cluster102
- filerz580: Cluster014
- filerz638: Cluster010
- filerz158: Cluster026
- filerz41: Cluster022

Thank you for your understanding.

Oct 6, 21:39 UTC
Oct 7, 2025
Completed - We would like to inform you that the maintenance on our is now completed.
Oct 7, 21:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 07/10/2025 20:00 UTC
End time : 07/10/2025 22:00 UTC
Service impact : During this maintenance, cluster029 will be temporarily unavailable for 90 minutes.
Outgoing gateway IP will change during maintenance, please find the new one here : https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster029 to cluster129.

Thank you for your understanding.

Sep 18, 14:30 UTC
Completed - We would like to inform you that the maintenance on our is now completed.
Oct 7, 21:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.

Start time : 07/10/2025 20:00 UTC
End time : 07/10/2025 22:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/wl1ctszksq37
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.

Thank you for your understanding.

Sep 18, 14:41 UTC