OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster.

Here are some supplementary details :

Start time : 09/01/2026 10:30 UTC
Impacted Service(s) : 503 errors might be observed for websites hosted on Cluster100.
Customers Impact : Customers can see some errors on their logs for the traffic coming from external crawlers : google bot, aibot, SEO bots, … that will receive 503 errors.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 09, 2026 - 13:35 UTC
Investigating - We are currently experiencing an event affecting our Web Hosting offer on Cluster100.

Start time : 09/01/2026 10:30 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 09, 2026 - 13:08 UTC
Monitoring - Service has been fully restored since 09/01/2026 10:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/01/2026 09:50 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 09, 2026 - 12:58 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 09/01/2026 09:50 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 09, 2026 - 09:59 UTC
Monitoring - Service has been fully restored since 08/01/2026 22:35 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 08/01/2026 21:20 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 08, 2026 - 23:08 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 08/01/2026 21:20 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 08, 2026 - 21:56 UTC
Monitoring - Service has been fully restored since 08/01/2026 10:40 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/01/2026 10:30 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 08, 2026 - 11:06 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 08/01/2026 09:50 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 08, 2026 - 10:00 UTC
Monitoring - Service has been fully restored since 07/01/2026 15:25 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/01/2026 10:30 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 07, 2026 - 16:05 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 - Cluster100.

Here are some supplementary details :

Start time : 07/01/2026 10:30 UTC
Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 are temporarily experiencing latency when accessing their hosted websites.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 07, 2026 - 14:16 UTC
Identified - We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.

Here are some supplementary details :
Start time : 05/01/2026 07:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Jan 07, 2026 - 09:07 UTC
Identified - We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.

Here are some supplementary details :
Start time : 06/01/2026 13:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Jan 07, 2026 - 09:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 2025 - 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VoIP offer.

Start time : 15/12/2025 21:00 UTC
End time : 17/02/2026 22:00 UTC
Service impact : Customers will experience a 10 minute down during maintenance.
Service improvement : We need to upgrade the firmware on our Yealink phones. We need to realize 2 upgrade to install the good version of the firmware, except for the CP860 model where only 1 upgrade is enough. The maintenance campain will take several days at the same timeslot every day from 21:00 UTC to 22:00 UTC.
The planning for each model is as follows :

Yealink CP860 :
Single update date :15/12/2025

Yealink CP920 :
First update date :14/01/2025
Second update date :15/01/2025

Yealink T41P :
First update date :19/01/2025
Second update date :20/01/2025

Yealink T41S :
First update date :21/01/2025
Second update date :22/01/2025

Yealink T46G :
First update date :26/01/2025
Second update date :27/01/2025

Yealink T46S :
First update date :28/01/2025
Second update date :29/01/2025

Yealink T53 :
First update date :02/02/2025
Second update date :03/02/2025

Yealink T53W :
First update date :04/02/2025
Second update date :05/02/2025

Yealink W56P :
First update date :09/02/2025
Second update date :10/02/2025

Yealink W60P & W53P :
First update date :11/02/2025
Second update date :12/02/2025

For Enterprise and Business customer, all models concerned :
First update date :16/02/2025
Second update date :17/02/2025

Thank you for your understanding.

Dec 15, 2025 21:00 - Feb 17, 2026 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2025 - 18:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 09/12/2025 18:00 UTC
End time : 31/05/2026 09:44 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Affected customers will receive several emails notifying them of the maintenance day.
During this period, emails received will be delivered after the short interruption.

Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.

Dec 9, 2025 18:00 - May 10, 2026 20:00 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Hosted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Operations Operational
Collaborative solutions || OVH Mail Migrator Operational
Collaborative solutions || Private Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Trusted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Zimbra Operational
Web Access Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Partial Outage
Registration Partial Outage
Renew Partial Outage
Transfer Partial Outage
Restore Partial Outage
Delete Partial Outage
Databases || CloudDB GRA Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Databases || CloudDB BHS Operational
ca001 Operational
ca002 Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS, IVR & Call Queues Operational
VXML Operational
Billing Operational
Provisioning Operational
VoIP || SMS Operational
VoIP || Telephony Operational
Access SBC Operational
Fax Operational
Media Gateways Operational
Softcall Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
ca002 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Operational
Cluster021 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Cluster100 Operational
Cluster102 Operational
Cluster103 Operational
Cluster105 Operational
Cluster106 Operational
Cluster107 Operational
Cluster110 Operational
Cluster111 Operational
Cluster112 Operational
Cluster113 Operational
Cluster114 Operational
Cluster115 Operational
Cluster117 Operational
Cluster120 Operational
Cluster121 Operational
Cluster123 Operational
Cluster124 Operational
Cluster127 Operational
Cluster128 Operational
Cluster129 Operational
Cluster130 Operational
Cluster131 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Internet Access || SDSL Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
OverTheBox || OverTheBox Operational
Web Access Operational
Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[GRA1][Collaborative solutions] - MX Plan Filerz maintenance notification Jan 12, 2026 21:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our MX Plan offer.

This may temporarily affect availability.

Start time : 12/01/2026 21:00 UTC
End time : 12/01/2026 23:00 UTC
Service impact : Filerz Mail will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.

Posted on Jan 09, 2026 - 16:32 UTC

[BHS][Web Hosting] - Migration Cluster051 to Cluster151 Jan 13, 2026 09:30-11:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 13/01/2026 09:30 UTC
End time : 13/01/2026 11:30 UTC
Service impact : During this maintenance, cluster051 will be temporarily unavailable for 2 hours maximum.
Outgoing gateway IP will change during maintenance, please find the new one here : https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster015 to cluster115.

Thank you for your understanding.

Posted on Dec 24, 2025 - 21:12 UTC

[GRA1][Collaborative solutions] - MX Plan Filerz maintenance notification Jan 19, 2026 21:00-23:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our MX Plan offer.

This may temporarily affect availability.

Start time : 19/01/2026 21:00 UTC
End time : 19/01/2026 23:00 UTC
Service impact : Filerz Mail will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.

Posted on Jan 09, 2026 - 16:37 UTC
Jan 11, 2026

No incidents reported today.

Jan 10, 2026
Completed - The maintenance won’t be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Jan 10, 00:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 09/01/2026 22:00 UTC
End time : 10/01/2026 00:00 UTC
Service impact :  Services will be unavailable during maintenance.
Service improvement : As part of our policy of continuous improvement of our infrastructure, we will perform a hardware maintenance on :
cluster100 / Filerz2186

Thank you for your understanding.

Jan 9, 15:22 UTC
Jan 9, 2026

Unresolved incidents: [GRA][Web Hosting] - Cluster100 incident notification, [GRA][Web Hosting] - Cluster100 Filerz2186 incident notification.

Jan 8, 2026
Resolved - We are pleased to inform you that the incident affecting our Web Hosting on Cluster051 has been resolved.

Start time : 07/01/2026 05:31 UTC
End time : 08/01/2026 09:16 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 8, 09:21 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster.

Here are some supplementary details :

Start time : 07/01/2026 05:31 UTC
Impacted Service(s) : Tasks on Cluster051.
Customers Impact : Tasks made by customers on Cluster051 are temporarily unexcuted.
Please note that websites hosted on Cluster051 are still available.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 8, 09:02 UTC
Jan 7, 2026
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions has been resolved.

Start time : 07/01/2026 16:19 UTC
End time : 07/01/2026 17:34 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 7, 17:36 UTC
Investigating - We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary latency.

Here are some supplementary details :
Start time : 07/01/2026 16:19 UTC
Impacted Service(s) : Some customers may experience temporary slowdowns on Zimbra.
Customers Impact : This slowdown affects every Zimbra customer action like:
- mailbox creation
- mailbox deletion
- password modification
- account creation

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 7, 16:30 UTC
Jan 6, 2026
Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 06/01/2026 11:15 UTC
End time : 06/01/2026 15:23 UTC
Root Cause : This incident was caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 6, 15:33 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Filerz2186 - Cluster100.

Here are some supplementary details :

Start time : 06/01/2026 11:15 UTC
Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 are temporarily experiencing latency when accessing their hosted websites.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Jan 6, 14:37 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 - Cluster100.

Here are some supplementary details :

Start time : 06/01/2026 11:15 UTC
Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 are temporarily experiencing latency when accessing their hosted websites.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 6, 13:29 UTC
Jan 5, 2026
Completed - We would like to inform you that the maintenance on our Web Hosting is now completed.
All services are operational.
Thank you for your patience throughout this maintenance.

Jan 5, 23:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 05/01/2026 22:00 UTC
End time : 06/01/2026 02:00 UTC
Service impact : Each Filerz listed below will be temporarily unavailable for 10 minutes during the operation :
Cluster105 - Filerz332
Cluster127 - Filerz269
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on multiple Filerz to improve the performance and stability of the service.

Thank you for your understanding.

Jan 5, 11:46 UTC
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offer on the specific GRA region, File server 2186/cluster100 has been resolved.

Start time : 05/01/2026 11:10 UTC
End time : 05/01/2026 13:30 UTC
Root Cause : This incident was caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 5, 14:27 UTC
Monitoring - Service has been fully restored since 05/01/2026 13:28 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 05/01/2026 11:10 UTC
Impacted Service(s) : File server 2186 was experiencing latency on Web Hosting cluster 100.
Customers Impact : Customers using filer servers 2186 on cluster100 temporarily experienced latency.
Root Cause : This incident is caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 5, 13:33 UTC
Identified - We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 05/01/2026 11:10 UTC
Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting cluster 100.
Customers Impact : Customers using filer servers 2186 on cluster100 may temporarily experience latency.
Root Cause : This incident is caused by a network issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Jan 5, 12:58 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

Here are some supplementary details :

Start time : 05/01/2026 11:10 UTC
Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting cluster 100.
Customers Impact : Customers using filer servers 2186 on cluster100 may temporarily experience latency.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 5, 11:34 UTC
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offer in the Filerz2011/Cluster106 has been resolved.

Start time : 05/01/2026 13:11 UTC
End time : 05/01/2026 13:30 UTC
Impacted Service(s) : File server 2011 was unreachable on Web Hosting cluster 106.
Customers Impact : Customers using filer servers 2011 on cluster106 were temporarily unable to access their hosted websites
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 5, 13:44 UTC
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025
Resolved - We are pleased to inform you that the incident affecting our OverTheBox has been resolved.

Start time : 31/12/2025 08:50 UTC
End time : 31/12/2025 12:46 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Dec 31, 12:47 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our OverTheBox offer.

Here are some supplementary details :

Start time : 31/12/2025 08:50 UTC
Impacted Service(s) : We are currently experiencing a degradation in Overthebox services in 0.8.X version.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Dec 31, 09:35 UTC
Dec 30, 2025
Completed - The scheduled maintenance has been completed.
Dec 30, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 30, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer for Cluster105, Filerz340.

Start time : 30/12/2025 22:00 UTC
End time : 31/12/2025 01:00 UTC
Service impact : Filerz340 will be temporarily unavailable for 10 minutes during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on Filerz340.

Thank you for your understanding.

Dec 30, 12:47 UTC
Resolved - We had an incident on Collaborative solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 30/12/2025 13:45 UTC
End time : 30/12/2025 14:05 UTC
Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez229.
Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Messages received during the window were queued for delivery after resolution.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.

Dec 30, 14:37 UTC
Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.