OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - Please find below an update on the situation:
Ongoing Actions : Actions are currently being carried out by our technical teams to ensure a permanent resolution of the issue.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jan 27, 2026 - 10:43 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The filerz is still stable since 14/01/2026 15:30 UTC.
Ongoing Actions : Actions are still in progress by our technical teams to permanently correct the issue.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 19, 2026 - 09:14 UTC
Monitoring - Service has been fully restored since 14/01/2026 15:30 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/01/2026 09:50 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 14, 2026 - 15:36 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 14/01/2026 15:09 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 14, 2026 - 15:14 UTC
Update - Service has been fully restored since 14/01/2026 13:35 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/01/2026 09:50 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100 from 14/01/2026 13:10 UTC until 14/01/2026 13:35 UTC
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites from 14/01/2026 13:10 UTC until 14/01/2026 13:35 UTC

We apologize for any inconvenience caused and appreciate your understanding.

Jan 14, 2026 - 13:44 UTC
Update - Service has been fully restored since 13/01/2026 09:41 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/01/2026 09:50 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 13, 2026 - 14:02 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 13/01/2026 09:41 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 13, 2026 - 10:27 UTC
Monitoring - Service has been fully restored since 09/01/2026 10:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/01/2026 09:50 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 09, 2026 - 12:58 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 09/01/2026 09:50 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 09, 2026 - 09:59 UTC
Monitoring - Service has been fully restored since 08/01/2026 22:35 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 08/01/2026 21:20 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 08, 2026 - 23:08 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 08/01/2026 21:20 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 08, 2026 - 21:56 UTC
Monitoring - Service has been fully restored since 08/01/2026 10:40 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/01/2026 10:30 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 08, 2026 - 11:06 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 08/01/2026 09:50 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 08, 2026 - 10:00 UTC
Monitoring - Service has been fully restored since 07/01/2026 15:25 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/01/2026 10:30 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 07, 2026 - 16:05 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 - Cluster100.

Here are some supplementary details :

Start time : 07/01/2026 10:30 UTC
Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 are temporarily experiencing latency when accessing their hosted websites.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 07, 2026 - 14:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2025 - 18:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 09/12/2025 18:00 UTC
End time : 31/05/2026 09:44 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Affected customers will receive several emails notifying them of the maintenance day.
During this period, emails received will be delivered after the short interruption.

Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.

Dec 9, 2025 18:00 - May 10, 2026 20:00 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Hosted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || MX Plan Under Maintenance
Reception Operational
Delivery email Operational
Mailbox Access Under Maintenance
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Operations Operational
Collaborative solutions || OVH Mail Migrator Operational
Collaborative solutions || Private Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Trusted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Zimbra Operational
Web Access Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Databases || CloudDB BHS Operational
ca001 Operational
ca002 Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS, IVR & Call Queues Operational
VXML Operational
Billing Operational
Provisioning Operational
VoIP || SMS Operational
VoIP || Telephony Operational
Access SBC Operational
Fax Operational
Media Gateways Operational
Softcall Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
ca002 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Web Hosting || Datacenter BHS Operational
90 days ago
100.0 % uptime
Today
Cluster051 Operational
Cluster151 Operational
90 days ago
100.0 % uptime
Today
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster100 Operational
Cluster102 Operational
Cluster103 Operational
Cluster105 Operational
Cluster106 Operational
Cluster107 Operational
Cluster110 Operational
Cluster111 Operational
Cluster112 Operational
Cluster113 Operational
Cluster114 Operational
Cluster115 Operational
Cluster117 Operational
Cluster120 Operational
Cluster121 Operational
Cluster123 Operational
Cluster124 Operational
Cluster127 Operational
Cluster128 Operational
Cluster129 Operational
Cluster130 Operational
Cluster131 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Internet Access || SDSL Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
OverTheBox || OverTheBox Operational
Web Access Operational
Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[GRA][Web Hosting] - Cluster121 Filerz990 maintenance notification Feb 3, 2026 09:00-11:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.
Start time: 03/02/2026 09:00 UTC
End time: 03/02/2026 11:00 UTC
Service impact: Filerz990 will be temporarily unavailable for 30 minutes during the maintenance.
Service improvement: As part of our continuous improvement policy, we are going to migrate the Filerz990 to keep it up to date and enhance the reliability of our infrastructure.

Thank you for your understanding.

Posted on Jan 29, 2026 - 12:51 UTC
Feb 1, 2026

No incidents reported today.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Completed - The scheduled maintenance has been completed.
Jan 29, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time: 29/01/2026 20:00 UTC
End time: 29/01/2026 21:00 UTC
Service impact: During this maintenance, zimbra mailboxes will be unreachable for approximately 2 minutes per server. No mail will be lost.
Service improvement: As part of our continuous improvement policy, we will be applying a patch to enhance the security and performance of our Zimbra service.

Thank you for your understanding.

Jan 22, 10:45 UTC
Resolved - We would like to inform you that the incident on our VoIP Conferences offering has now been resolved.

Here is detail for this incident :
Start time : 29/01/2026 13:49 UTC
End time : 29/01/2026 15:42 UTC
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Jan 29, 15:49 UTC
Investigating - We are currently investigating an incident affecting our VoIP Conferences offering, which is causing temporary availability issue.

Here are some supplementary details :

Start time : 29/01/2026 13:49 UTC
Impacted Service(s) : VoIP Conference services are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access or use the Conference services.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 29, 15:29 UTC
Jan 28, 2026
Resolved - We would like to inform you that the incident on our .COM/.NET Domains offer has now been resolved.

Here is detail for this incident :
Start time : 27/01/2026 09:25 UTC
End time : 28/01/2026 14:15 UTC
Root Cause : This incident was caused by our provider.

We thank you for your understanding and patience throughout this incident.

Jan 28, 14:28 UTC
Identified - We have determined the origin of the incident affecting our .COM/.NET Domains offer, customers in the impacted zone are unable to perform some tasks on .COM/.NET domains.

Here are some supplementary details :
Start time : 27/01/2026 09:25 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .COM/.NET domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .COM/.NET domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Jan 27, 09:34 UTC
Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 16:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 07:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our OVH Mail Migrator offering

Start time : 26/01/2026 07:30 UTC
End time : 27/01/2026 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our OVH Mail Migrator offering.

Thank you for your understanding.

Jan 21, 22:37 UTC
Jan 26, 2026
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering on MXplan product has been resolved.

Start time : 23/01/2026 10:31 UTC
End time : 23/01/2026 12:23 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 23, 12:56 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific EU region.

Here are some supplementary details :

Start time : 23/01/2026 10:31 UTC
Impacted Service(s) : Email redirection management on MXplan is currently degraded on the Manager for all EU customers.
No impact on receiving and delivery emails.

Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 23, 10:32 UTC
Investigating - We are currently investigating an incident affecting our Collaborative solutions offering on MXplan product , which is causing temporary availability issue in the EU region.

Here are some supplementary details :

Start time : 23/01/2026 07:00 UTC
Impacted Service(s) : Email redirection management on MXplan is currently degraded on the Manager for all EU customers.
No impact on receiving and delivery emails.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 23, 09:55 UTC
Resolved - We are pleased to inform you that the incident affecting our .LT Domains offer has been resolved.

Start time : 21/01/2026 11:50 UTC
End time : 23/01/2026 07:40 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 23, 08:45 UTC
Identified - We have determined the origin of the incident affecting our .LT Domains offer, customers in the impacted zone are unable to perform some tasks on .LT domains.

Here are some supplementary details :
Start time : 21/01/2026 11:50 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .LT domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .LT domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Jan 21, 14:02 UTC
Resolved - We are pleased to inform you that the incident affecting our .MS Domains offer has been resolved.

Start time : 19/01/2026 08:00 UTC
End time : 23/01/2026 06:00 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 23, 08:16 UTC
Identified - We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.

Here are some supplementary details :
Start time : 19/01/2026 08:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Jan 19, 08:31 UTC
Jan 22, 2026
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 21/01/2026 17:30 UTC
End time : 22/01/2026 16:42 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 22, 19:29 UTC
Update - We are continuing to work on a fix for this issue.
Jan 22, 12:49 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :
When trying to add a domain, an incorrect list of domains is generated on Zimbra.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Jan 22, 12:48 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting Collaborative solutions offering, which is causing temporary functionality issue on MX Plan.

Here are some supplementary details :

Start time : 21/01/2026 17:30 UTC
Impacted Service(s) : Mailboxes do not appear on the manager.
Customers Impact : Customers are temporarily unable to do actions (edit e-mail, edit password, migrate their account,...) on their mailboxes from the manager.
However, mailboxes are still accessible from webmail.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 22, 12:40 UTC
Investigating - We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue on MX Plan.

Here are some supplementary details :

Start time : 21/01/2026 17:30 UTC
Impacted Service(s) : Mailboxes do not appear on the manager.
Customers Impact : Customers are temporarily unable to do actions (edit e-mail, edit password, migrate their account,...) on their mailboxes from the manager.
However, mailboxes are still accessible from webmail.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 21, 20:20 UTC
Resolved - We had incident affecting our Web Hosting offering, which has causing temporary availability issue for sharedsql002.ca001, that is now resolved.

Here are some supplementary details :

Start time : 22/01/2026 14:42 UTC
Start time : 22/01/2026 14:48 UTC
Impacted Service(s) : sharedsql002.ca001 are temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their databases.
Root Cause : This incident is caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 22, 15:00 UTC
Jan 21, 2026
Jan 20, 2026

No incidents reported.

Jan 19, 2026
Completed - The scheduled maintenance has been completed.
Jan 19, 23:53 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done

Jan 19, 23:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our MX Plan offer.

This may temporarily affect availability.

Start time : 19/01/2026 21:00 UTC
End time : 19/01/2026 23:00 UTC
Service impact : Filerz Mail will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.

Jan 9, 16:37 UTC
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offer on Filerz667 - Cluster151 has been resolved.

Start time : 19/01/2026 10:00 UTC
End time : 19/01/2026 10:13 UTC
Impacted Service(s) : File server 667 was unreachable on Web Hosting cluster 151.
Customers Impact : Customers were temporarily unable to access and use their websites hosted on Filerz667 on Cluster151.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 19, 10:35 UTC
Jan 18, 2026
Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 18/01/2026 00:10 UTC
End time : 18/01/2026 01:15 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 18, 01:31 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster129.

Here are some supplementary details :

Start time : 18/01/2026 00:10 UTC
Impacted Service(s) : Some websites hosted in Cluster129 are unavailable.
Customers Impact : Customers in Clusters129, may experience difficulties to access their websites.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jan 18, 01:22 UTC