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OVHcloud Web Hosting Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

All Systems Operational

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Hosted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Operations Operational
Collaborative solutions || OVH Mail Migrator Operational
Collaborative solutions || Private Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Trusted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Zimbra Operational
Web Access Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Operational
Registration Operational
Renew Operational
Transfer Operational
Restore Operational
Delete Operational
Databases || CloudDB GRA Operational
eu005 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
eu013 Operational
Databases || CloudDB BHS Operational
ca001 Operational
ca002 Operational
Identity, Security & Operations || Key Management Service Operational
BHS Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
YYZ Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS, IVR & Call Queues Operational
VXML Operational
Billing Operational
Provisioning Operational
VoIP || SMS Operational
VoIP || Telephony Operational
Access SBC Operational
Fax Operational
Media Gateways Operational
Softcall Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
ca002 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu008 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
eu013 Operational
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Operational
Cluster021 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Cluster100 Operational
Cluster112 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Internet Access || SDSL Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
OverTheBox || OverTheBox Operational
Web Access Operational
Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[GRA][Web Hosting] - Clusters maintenance notification Sep 9, 2025 20:00-22:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 09/09/2025 20:00 UTC
End time : 09/09/2025 22:30 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/4p0bp0l99cjj.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.
Posted on Aug 28, 2025 - 08:35 UTC

[GRA][Web Hosting] - Migration Cluster002 to Cluster102 Sep 9, 2025 20:00-22:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 09/09/2025 20:00 UTC
End time : 09/09/2025 22:30 UTC
Service impact : During this maintenance, Cluster002 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of Cluster002 to Cluster102.
Cluster Information concerned by the migration is available inside the Manager.

Thank you for your understanding.
Posted on Aug 27, 2025 - 20:32 UTC

[GRA][Web Hosting] - Migration cluster003 to cluster103 Sep 11, 2025 20:00-22:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 11/09/2025 20:00 UTC
End time : 11/09/2025 22:30 UTC
Service impact : During this maintenance, cluster003 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster003 to cluster103.
Cluster Information concerned by the migration is available inside the Manager.

Thank you for your understanding.
Posted on Aug 27, 2025 - 20:57 UTC

[GRA][Web Hosting] - Clusters maintenance notification Sep 11, 2025 20:00-22:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 11/09/2025 20:00 UTC
End time : 11/09/2025 22:30 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/x6fh3k3zpf8w
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.
Posted on Aug 28, 2025 - 08:38 UTC

[GRA][Web Hosting] - Clusters maintenance notification Sep 16, 2025 20:00-22:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 16/09/2025 20:00 UTC
End time : 16/09/2025 22:30 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/09dd07ghrlly
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.
Posted on Aug 28, 2025 - 08:42 UTC

[GRA][Web Hosting] - Migration cluster005 to cluster105 Sep 16, 2025 20:00-22:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 16/09/2025 20:00 UTC
End time : 16/09/2025 22:30 UTC
Service impact : During this maintenance, cluster005 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster005 to cluster105.
Cluster Information concerned by the migration is available inside the Manager.

Thank you for your understanding.
Posted on Aug 27, 2025 - 21:03 UTC

[GRA][Web Hosting] - Migration cluster015 to cluster115 Sep 18, 2025 20:00-22:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 18/09/2025 20:00 UTC
End time : 18/09/2025 22:30 UTC
Service impact : During this maintenance, cluster015 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster015 to cluster115.
Cluster Information concerned by the migration is available inside the Manager.

Thank you for your understanding.
Posted on Aug 27, 2025 - 21:06 UTC

[GRA][Web Hosting] - Clusters maintenance notification Sep 18, 2025 20:00-22:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 18/09/2025 20:00 UTC
End time : 18/09/2025 22:30 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/3zgzntvhykbx
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.
Posted on Aug 28, 2025 - 08:44 UTC
Aug 29, 2025

No incidents reported today.

Aug 28, 2025
[GRA][Web Hosting] - Multiple Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 28, 01:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 27/08/2025 21:00 UTC
End time : 28/08/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

-Filerz802: Culster020
-Filerz941: Culster023
-Filerz786: Culster028
-Filerz1656/Filerz1625/Filerz1624: Culster029
-Filerz1591/Filerz1577: Cluster031

Thank you for your understanding.
Aug 21, 13:41 UTC
Aug 27, 2025
[GRA][Web Hosting] - Multiple Filerz maintenance notification
Completed - All services are operational. There has been no impact since 00:10 UTC.
Aug 27, 00:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 26/08/2025 21:00 UTC
End time : 27/08/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

-Filerz400: Culster07
-Filerz667: Culster010
-Filerz1884: Culster026
-Filerz1602: Culster029
-Filerz1632/Filerz1637/Filerz1638/Filerz1653: Cluster031

Thank you for your understanding.
Aug 21, 13:30 UTC
Aug 26, 2025
[GLOBAL][Web Hosting] - eu012
Resolved - We are pleased to inform you that the incident affecting our Databases CloudDB eu012 and Web Hosting Databases eu012 offers has been resolved.

Start time : 26/08/2025 02:25 UTC
End time : 26/08/2025 09:45 UTC
Root Cause : This incident was caused by a network equipment configuration malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 14:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 09:55 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases CloudDB eu012 and Web Hosting Databases eu012 offers.

Here are some supplementary details :

Start time : 26/08/2025 02:25 UTC
Impacted Service(s) : Sql and Databases are unreachable. The Vms are operational.
Customers Impact : Some customers cannot access their sql and their databases.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 07:54 UTC
Investigating - We are currently experiencing an event affecting our Databases CloudDB eu012 and Web Hosting Databases eu012 offers.

Start time : 26/08/2025 02:25 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 07:37 UTC
[Gobal][Collaborative solutions] - Hosted Exchange maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 26, 10:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 10:42 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Exchange offer on infra accesible by ex3.mail.ovh.net .

Start time : 26/08/2025 10:40 UTC
End time : 26/08/2025 10:55 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our hosted exchange offer.

Thank you for your understanding.
Aug 26, 10:41 UTC
[GRA3][Web Hosting] - Cluster100
Resolved - We are pleased to inform you that the incident affecting our Web Hosting offer in the the specific Cliuster100 has been resolved.

Start time : 26/08/2025 09:00 UTC
End time : 26/08/2025 09:50 UTC
Root Cause : It was due to a software issue on shared servers.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 10:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 09:49 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : Our technicians have made some adjustments. The situation is improving.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Aug 26, 09:47 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting Web Hosting offer in the the specific Cluster100..

Here are some supplementary details :

Start time : 26/08/2025 09:00 UTC
Impacted Service(s) : Slowness is observed in Cluster100.
Customers Impact : Customers may face some slowness when they attempt to access logs.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 09:37 UTC
Investigating - We are currently experiencing an event affecting our Web Hosting offer in the the specific Cliuster100..

Start time : 26/08/2025 09:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 26, 09:29 UTC
[GRA][Web Hosting/Webmail] - Webmail/Multiple filerz incident notification
Resolved - We had an incident on Web Hosting and Webmail which has now been resolved.

Here are some supplementary details :

Start time : 26/08/2025 02:25 UTC
End time : 26/08/2025 02:49 UTC
Impacted Service(s) : Webmail and Web Hosting storage were unreachable.
Customers Impact : Customers experienced difficulties accessing their email accounts, both through webmail and desktop email clients. They were unable to send or receive emails during this time. However, please be assured that all emails received during this period were stored and are being delivered as the issue is fully resolved.
Additionally, customers' websites hosted in the GRA region were temporarily unavailable across all clusters.
Root Cause : This incident was caused by a network equipment configuration malfunction.

We thank you for your understanding and patience throughout this incident.
Aug 26, 03:18 UTC
[GRA][Web Hosting] - Multiple Filerz maintenance notification
Completed - All services are operational. There has been no impact since 01:17 UTC.
Aug 26, 01:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 21, 13:23 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 25/08/2025 21:00 UTC
End time : 26/08/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

-Filerz637: Culster010
-Filerz1584/1612: Culster028
-Filerz1510: Culster029
-Filerz1544/Filerz1548: Culster030
-Filerz1631/Filerz1663: Cluster031

Thank you for your understanding.
Aug 21, 13:10 UTC
Aug 25, 2025
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025
[GRA][Web Hosting] - Cluster017 CDN Service incident notification
Resolved - We would like to inform you that the incident on the cluster017 has now been resolved.

Here is detail for this incident :
Start time : 21/08/2025 21:00 UTC
End time : 22/08/2025 08:45 UTC
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Aug 22, 14:29 UTC
Monitoring - Service has been fully restored since 22/08/2025 08:45 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 21/08/2025 21:00 UTC
Impacted Service(s) : Some customers may have experienced issues accessing their websites if they have a CDN-activated website.
Customers Impact : A fix has been implemented, no more issue on CDN service on cluster017
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 22, 08:59 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offering, which is causing temporary issue on CDN service in GRA.

Here are some supplementary details :

Start time : 21/08/2025 21:00 UTC
Impacted Service(s) : CDN service is unreachable on Web Hosting cluster017.
Customers Impact : Some customers may experience issues when accessing their websites if they have a website with a CDN activated.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 22, 08:49 UTC
[GRA][Web Hosting] - Multiple Filerz maintenance notification
Completed - All services are operational. There has been no impact since 04:00 UTC.
Aug 22, 05:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 21:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 21/08/2025 21:00 UTC
End time : 22/08/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

-Filerz1570: Culster029
-Filerz1518/Filerz1551/Filerz1568/Filerz1571: Culster030
-Filerz1628/Filerz1662/Filerz1668: Cluster031

Thank you for your understanding.
Aug 21, 13:01 UTC
[GRA1][Web Hosting] - Multiple Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 22, 02:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 21/08/2025 21:00 UTC
End time : 22/08/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

-Filerz1514: Culster028
-Filerz1543/Filerz1545/Filerz1549/Filerz1508: Culster030
-Filerz1595/Filerz1593/Filerz1814: Cluster031

Thank you for your understanding.
Aug 14, 21:46 UTC
Aug 21, 2025
[GRA][Web Hosting] - Migration Cluster017 to Cluster117
Completed - The scheduled maintenance has been completed.
Aug 21, 21:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 21/08/2025 20:00 UTC
End time : 21/08/2025 22:30 UTC
Service impact : During this maintenance, Cluster017 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of Cluster017 to Cluster117.
Cluster Information concerned by the migration is available inside the Manager.

Thank you for your understanding.
Jul 24, 20:42 UTC
[GRA][Web-Databases] - Databases incident notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting/Databases has been resolved.

Start time : 21/08/2025 03:55 UTC
End time : 21/08/2025 08:05 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 21, 08:08 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The affected equipment is being replaced.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 21, 05:23 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hostings and Databases offer in GRA region.

Here are some supplementary details :

Start time : 21/08/2025 03:55 UTC
Impacted Service(s) : The following databases and web hosting: sharedsql013.eu010, clouddb009.eu012, clouddb042.eu010, sharedsql056.eu002, clouddb053.eu010 and clouddb055.eu010 are unreachable.
Customers Impact : Customers are temporarily facing issue while accessing their data located in the specified databases.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 21, 05:07 UTC
[GRA1][Web Hosting] - Multiple Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Aug 21, 03:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 20/08/2025 21:00 UTC
End time : 21/08/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

-Filerz1569: Culster028
-Filerz1626: Culster029
-Filerz1618/Filerz1621/Filerz1659/Filerz1641/Filerz1654/Filerz1710: Cluster031

Thank you for your understanding.
Aug 14, 21:40 UTC
Aug 20, 2025
[GRA][Web Hosting] - Migration Cluster025 to cluster125
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Aug 20, 22:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 20/08/2025 20:00 UTC
End time : 20/08/2025 22:30 UTC
Service impact : During this maintenance, Cluster025 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of Cluster025 to Cluster125.
Cluster Information concerned by the migration is available inside the Manager.

Thank you for your understanding.
Jul 24, 20:33 UTC
[GRA1][Web Hosting] - Multiple Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Aug 20, 01:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 19/08/2025 21:00 UTC
End time : 20/08/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:

-Filerz1585: Culster029
-Filerz1564: Culster030
-Filerz1589/Filerz1588/Filerz1592/Filerz1590/Filerz1596/Filerz1609: Cluster031

Thank you for your understanding.
Aug 14, 21:31 UTC
Aug 19, 2025
[GRA1/3][Web Hosting] - Multiple Filerz maintenance notification
Completed - The maintenance is completed, all services are operational.
Aug 19, 01:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 18/08/2025 21:00 UTC
End time : 19/08/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:
-Filerz2000: Cluster027
-Filerz1567/Filerz2049: Cluster028
-Filerz956: Culster029
-Filerz1610/Filerz1619/Filerz1660/Filerz1717: Cluster031

Thank you for your understanding.
Aug 14, 21:21 UTC
Aug 18, 2025
Aug 17, 2025

No incidents reported.

Aug 16, 2025
[GRA2][Web Hosting] - cluster013 Filerz261 incident notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 16/08/2025 13:43 UTC
End time : 16/08/2025 14:34 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 16, 14:36 UTC
Identified - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the cluster013 Filerz261.

Here are some supplementary details :

Start time : 16/08/2025 13:43 UTC
Impacted Service(s) : File server Filerz 261 is unreachable on Web Hosting cluster013.
Customers Impact : Web service is unavailable on some hosted websites.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 16, 14:23 UTC
Aug 15, 2025
[GRA3][Web Hosting] - Multiple Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 15, 03:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 14/08/2025 21:00 UTC
End time : 15/08/2025 04:00 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

List of concerned Filerz:
-Filerz 297 / Filerz 274 / Filerz 298 / Filerz 283 / Filerz 296 - Cluster013
-Filerz 2087 - Cluster090
-Filerz 331 - Cluster005
-Filerz 472 - Cluster002


Thank you for your understanding.
Aug 7, 21:53 UTC
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