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OVHcloud Web Hosting Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA][Web Hosting] - Cluster103 incident notification
Monitoring - Service has been fully restored since 07/11/2025 12:25 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/11/2025 10:00 UTC
Impacted Service(s) : Slowness was observed on Cluster103.
Customers Impact : Some customers were temporarily experiencing issues when trying to access and use their websites located in Cluster103.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 07, 2025 - 12:44 UTC
Identified - We have determined the origin of the incident affecting our Web Hosting offering on the cluster103.

Here are some supplementary details :

Start time : 07/11/2025 10:00 UTC
Impacted Service(s) : Slowness is being observed on Cluster103.
Customers Impact : Some customers are temporarily facing issue trying to access and use their websites located in Cluster103.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 07, 2025 - 12:31 UTC
[GLOBAL][Domains] - Domains Name incident notification on .DK
Identified - We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.

Here are some supplementary details :

Start time : 06/11/2025 12:53 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains.
Root Cause : This incident is caused by a maintenance of one of our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Nov 06, 2025 - 12:26 UTC
[Global][Domains] - Domains Name incident notification on .MG
Identified - We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.

Here is detail for this incident :
Start time : 03/11/2025 08:18 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains.
Root Cause : This incident is caused by a maintenance of one of our provider.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 03, 2025 - 08:51 UTC
[Global][Domains] - Domains Name incident notification on .TL
Identified - We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.

Here is detail for this incident :
Start time : 03/11/2025 08:18 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains.
Root Cause : This incident is caused by a maintenance of one of our provider.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 03, 2025 - 08:46 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational
RBX Operational
SBG Operational
BHS Operational
CDN || CDN Infrastructure Operational
RBX Operational
SBG Operational
BHS Operational
Collaborative solutions || EmailPro Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Hosted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || MX Plan Operational
Reception Operational
Delivery email Operational
Mailbox Access Operational
Redirection Operational
Webmail Operational
Delivery Operational
Collaborative solutions || Office Operational
Operations Operational
Collaborative solutions || OVH Mail Migrator Operational
Collaborative solutions || Private Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Trusted Exchange Operational
Mailbox Access Operational
Mail Flow Operational
Operations Operational
Collaborative solutions || Zimbra Operational
Web Access Operational
DNS || DNS Anycast Operational
RBX Operational
GRA Operational
SBG Operational
BHS Operational
SYD Operational
SGP Operational
DNS || DNS Hosting Operational
dns Operational
dns10 Operational
dns11 Operational
dns12 Operational
dns13 Operational
dns14 Operational
dns15 Operational
dns16 Operational
dns17 Operational
dns18 Operational
dns19 Operational
dns20 Operational
dns100 Operational
dns101 Operational
dns102 Operational
dns103 Operational
dns104 Operational
dns105 Operational
dns106 Operational
dns107 Operational
dns108 Operational
dns109 Operational
dns110 Operational
dns111 Operational
dns112 Operational
dns113 Operational
dns-tn Operational
dns10-ca Operational
Domains || Domains Name Partial Outage
Registration Partial Outage
Renew Partial Outage
Transfer Partial Outage
Restore Partial Outage
Delete Partial Outage
Databases || CloudDB GRA Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Databases || CloudDB BHS Operational
ca001 Operational
ca002 Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
VoIP || Carrier SIP Operational
Access RBX Operational
Access SBG Operational
VoIP || Core Network Operational
VoIP || Interconnect Operational
France Operational
Belgium Operational
United Kingdom Operational
Switzerland Operational
VoIP || Services Operational
Conferences Operational
CCS, IVR & Call Queues Operational
VXML Operational
Billing Operational
Provisioning Operational
VoIP || SMS Operational
VoIP || Telephony Operational
Access SBC Operational
Fax Operational
Media Gateways Operational
Softcall Operational
Voicemail Operational
Web Hosting || Databases BHS Operational
ca001 Operational
ca002 Operational
Web Hosting || Databases GRA Operational
eu001 Operational
eu002 Operational
eu004 Operational
eu005 Operational
eu007 Operational
eu009 Operational
eu010 Operational
eu011 Operational
eu012 Operational
Web Hosting || Datacenter BHS Operational
Cluster051 Operational
Redirect Operational
Web Hosting || Datacenter GRA Operational
Cluster002 Operational
Cluster003 Operational
Cluster005 Operational
Cluster006 Operational
Cluster007 Operational
Cluster010 Operational
Cluster011 Operational
Cluster012 Operational
Cluster013 Operational
Cluster014 Operational
Cluster015 Operational
Cluster017 Operational
Cluster020 Operational
Cluster021 Operational
Cluster023 Operational
Cluster024 Operational
Cluster025 Operational
Cluster026 Operational
Cluster027 Operational
Cluster028 Operational
Cluster029 Operational
Cluster030 Operational
Cluster031 Operational
Cluster100 Operational
Cluster102 Operational
Cluster103 Operational
Cluster105 Operational
Cluster106 Operational
Cluster107 Operational
Cluster110 Operational
Cluster111 Operational
Cluster112 Operational
Cluster113 Operational
Cluster114 Operational
Cluster115 Operational
Cluster117 Operational
Cluster120 Operational
Cluster121 Operational
Cluster123 Operational
Cluster124 Operational
Cluster127 Operational
Cluster128 Operational
Cluster129 Operational
Clusterx130 Operational
Cluster131 Operational
Redirect Operational
Web Hosting || SSL Operational
Sectigo Operational
Let's Encrypt Operational
Web PaaS || GRA Operational
GRA7 Operational
Internet Access || SDSL Operational
Internet Access || ADSL Operational
Internet Access || Delivery Operational
Internet Access || FTTH Operational
OverTheBox || OverTheBox Operational
Web Access Operational
Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[EU][Collaborative solutions] - Zimbra maintenance notification Nov 12, 2025 21:00-22:00 UTC

As part of our continuous improvement plan, we will be carrying out maintenance on our Collaborative Solutions offering.

Start time : 12/11/2025 21:00 UTC
End time : 12/11/2025 22:00 UTC
Service impact : During the maintenance, Web Access will be temporarily unavailable for a few minutes.
Service improvement : As part of our continuous improvement policy, we will be carrying out maintenance on our Zimbra services.

Thank you for your understanding.
Posted on Nov 07, 2025 - 08:16 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu009.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Posted on Oct 15, 2025 - 00:26 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu007.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Posted on Oct 15, 2025 - 00:16 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu005.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Posted on Oct 15, 2025 - 00:11 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu012.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Posted on Oct 15, 2025 - 00:40 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu010.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Posted on Oct 15, 2025 - 00:37 UTC
Nov 7, 2025

Unresolved incident: [GRA][Web Hosting] - Cluster103 incident notification.

Nov 6, 2025
[GLOBAL][Domains] - Domaines Name incident notification
Resolved - We had an incident on Domains offer which has now been resolved.

Here are some supplementary details :

Start time : 06/11/2025 11:13 UTC
End time : 06/11/2025 11:33 UTC
Impacted Service(s) : The domain name ordering service was temporarily unavailable.
Customers Impact : Customers were temporarily unable to view or order a domain name from the manager and website.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Nov 6, 11:55 UTC
Nov 5, 2025
[GLOBAL][VoIP] - voicemail incident notification
Resolved - We are pleased to inform you that the incident affecting our VoIP offering, which was causing temporary availability issue on the voicemail service has been resolved.

Start time : 05/11/2025 13:00 UTC
End time : 05/11/2025 14:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 15:19 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The root cause has been found, and a fix is currently being deployed.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 14:30 UTC
Investigating - We are currently investigating an incident affecting our VoIP offering, which is causing temporary availability issue on the voicemail service.

Here are some supplementary details :

Start time : 05/11/2025 13:00 UTC
Impacted Service(s) : Some customers are temporarily unable to access their voicemail or leave messages.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 13:43 UTC
[EU][Collaborative solutions] - MX Plan incident notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions has been resolved.

Start time : 05/11/2025 07:45 UTC
End time : 05/11/2025 09:15 UTC
Root Cause : This incident was caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/01lq6rmwqs81

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 09:33 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offering, which is causing temporary availability issue on MX Plan services.

Here are some supplementary details :

Start time : 05/11/2025 07:45 UTC
Impacted Service(s) : The MX Plan service is temporarily unavailable on File server :

Filerz Number: 58, 59, 66, 69, 70, 164

Customers Impact : Users cannot (log,send or receive) in to their email addresses.
Root Cause : This incident is caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/01lq6rmwqs81
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 08:47 UTC
[EU][Webhosting] - filerz unreachable incident notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 05/11/2025 07:35 UTC
End time : 05/11/2025 09:05 UTC
Root Cause : This incident was caused by this incident : https://bare-metal-servers.status-ovhcloud.com/incidents/pg96v9b61w1r

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 09:11 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offering, which is causing temporary availability issue on some filerz services.

Here are some supplementary details :

Start time : 05/11/2025 07:35 UTC
Impacted Service(s) : Several filerz unreachable for several customers.
Customers Impact : Here is the list of affected filers:

cluster105,homez.316
cluster105, homez.317
cluster107, homez.225
cluster107 homez.385
cluster113, homez.295
cluster113, homez.300
cluster117, homez.306
cluster117, homez.307
cluster117, homez.308
cluster120, homez.49
cluster121, homez.252
cluster121, homez.213
cluster123, homez.98
cluster127, homez.251
cluster128, homez.788


Root Cause : This incident is caused by this incident : https://bare-metal-servers.status-ovhcloud.com/incidents/pg96v9b61w1r
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 08:17 UTC
Nov 4, 2025
[Global][Domains] - Domains Name incident notification on .CA
Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 03/11/2025 10:40 UTC
End time : 04/11/2025 15:02 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 4, 15:18 UTC
Investigating - We have determined the origin of the incident affecting our .CA Domains offer, customers in the impacted zone are unable to perform some tasks on .CA domains.

Here is detail for this incident :
Start time : 03/11/2025 10:40 UTC
Impacted Service(s) : Multiple operations (Registration) are temporarily unavailable for .CA domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .CA domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 3, 10:54 UTC
Nov 3, 2025
[GRA][Web Hosting] - Multiple Databases maintenance notification
Completed - We would like to inform you that the maintenance on our databases is now completed.
This maintenance is 100% complete.

Thank you for your patience throughout this maintenance.
Nov 3, 16:21 UTC
In progress - This maintenance is still in progress and is 70% complete.
We will keep you informed of the progress of this operation.
Oct 15, 02:09 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu013.

This may temporarily affect availability.
Start time: 01/10/2025 08:00 UTC
End time: 13/11/2025 23:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Oct 15, 02:08 UTC
[GLOBAL][Web Hosting] - OVH Mail Migrator maintenance notification
Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 3, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on OVH Mail Migrator service.

Start time : 03/11/2025 07:30 UTC
End time : 04/11/2025 18:00 UTC
Service impact : OVH Mail Migrator API need an extra header to continue to work
Service improvement : We're making some changes to the OVH Mail Migrator (https://omm.ovh.net) API.

Starting November 3rd, 2025, customers who use our API will need to add an extra HTTP header when creating new migrations or projects.
This header is called X-Ovh-Use-Obsolete-Api and it should be set to 1.

If you don't add this header, you'll receive an error message saying that the API is deprecated and will be removed on November 24th, 2025.
The error message will also point you to a webpage where you can find more information about the changes.

The reason for this change is that we're introducing a new version of the API, called API v3, which will be available on November 24th, 2025.

This new API will replace the current one, and you'll need to use it to create new migrations, projects, or file uploads.

If you want to learn more about the new API, you can visit https://omm.ovh.net/NewApi from November 3rd, where you'll find more information about its structure and the required headers.

Thank you for your understanding.
Oct 29, 16:53 UTC
Nov 2, 2025

No incidents reported.

Nov 1, 2025
[GLOBAL][Collaborative solutions] - EmailPro1 incident notification
Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions on EmailPro1 has been resolved.

Start time : 31/10/2025 18:40 UTC
End time : 01/11/2025 19:45 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 1, 19:47 UTC
Investigating - We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue for EmailPro1.

Here are some supplementary details :

Start time : 31/10/2025 18:40 UTC
Impacted Service(s) : EmailPro1 emails are temporarily unsent.
Customers Impact : Customers are temporarily unable to send emails from their EmailPro1.
However, all emails will be sent at the end of the incident, and nothing will be lost.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 1, 13:49 UTC
[GRA][Web Hosting] - Cluster115 incident notification
Resolved - We are pleased to inform you that the incident affecting our Web Hosting on Cluster115 has been resolved.

Start time : 01/11/2025 08:52 UTC
End time : 01/11/2025 09:22 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 1, 09:40 UTC
Monitoring - Service has been fully restored since 01/11/2025 09:22 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 01/11/2025 08:52 UTC
Impacted Service(s) : Cluster115 was temporarily unavailable.
Customers Impact : Customers were temporarily unable to access and use their websites hosted on Cluster115.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 1, 09:28 UTC
Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster115.

Here are some supplementary details :

Start time : 01/11/2025 08:52 UTC
Impacted Service(s) : Cluster115 is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on Cluster115.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 1, 09:22 UTC
Oct 31, 2025

No incidents reported.

Oct 30, 2025
[GRA][Web Hosting] - Migration cluster006 to cluster106
Completed - All services are operational. No more impact since 21:25 UTC.
Oct 30, 21:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 21:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 30/10/2025 21:00 UTC
End time : 30/10/2025 23:00 UTC
Service impact : During this maintenance, cluster006 will be temporarily unavailable for 90 minutes.
Outgoing gateway IP will change during maintenance, please find the new one here :
https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster006 to cluster106.

Thank you for your understanding.
Sep 30, 14:57 UTC
[GRA][Web Hosting] - Clusters maintenance notification
Completed - All services are operational. No more impact since 21:25 UTC.
Oct 30, 21:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.

Start time : 30/10/2025 21:00 UTC
End time : 30/10/2025 23:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance :
https://web-cloud.status-ovhcloud.com/incidents/z9rbmtrps5bs
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.

Thank you for your understanding.
Sep 30, 14:58 UTC
Oct 29, 2025
[GRA][Web Hosting] - Clusters maintenance notification
Completed - The scheduled maintenance has been completed.
All the services have been operational since 21:30 UTC.
Oct 29, 21:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 29/10/2025 21:00 UTC
End time : 29/10/2025 23:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/rswwxpdfpnw3
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.
Sep 30, 14:50 UTC
[GRA][Web Hosting] - Migration cluster023 to cluster123
Completed - The scheduled maintenance has been completed.
All the services have been operational since 21:30 UTC.
Oct 29, 21:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 29/10/2025 21:00 UTC
End time : 29/10/2025 23:00 UTC
Service impact : During this maintenance, cluster023 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster023 to cluster123.

Thank you for your understanding.
Sep 30, 14:47 UTC
Oct 28, 2025
[GRA][Web Hosting] - Clusters maintenance notification
Completed - The scheduled maintenance has been completed.
All the services have been operational since 21:34 UTC
Oct 28, 21:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect on configuration tasks.


Start time : 28/10/2025 21:00 UTC
End time : 28/10/2025 23:00 UTC
Service impact : configuration tasks on clusters may experience slowness due to this maintenance https://web-cloud.status-ovhcloud.com/incidents/4y286r5mvzqy
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our clusters.


Thank you for your understanding.
Sep 30, 15:00 UTC
[GRA][Web Hosting] - Migration cluster026 to cluster126
Completed - The scheduled maintenance has been completed.
All the services have been operational since 21:34 UTC
Oct 28, 21:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 28/10/2025 21:00 UTC
End time : 28/10/2025 23:00 UTC
Service impact : During this maintenance, cluster026 will be temporarily unavailable for 90 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster026 to cluster126.

Thank you for your understanding.
Sep 30, 14:57 UTC
[FR][Internet Access] - FTTH Bouygues Telecom incident notification
Resolved - We would like to inform you that the incident on our FTTH offering has now been resolved.

Here is detail for this incident :
Start time : 28/10/2025 00:30 UTC
End time : 28/10/2025 10:52 UTC
Root Cause : This incident was caused by a maintenance operation from our provider.

We thank you for your understanding and patience throughout this incident.
Oct 28, 12:09 UTC
Update - Please find below an update on the situation:
Update : Our provider is actively working on the incident, service restoration is scheduled for the end of the morning.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Oct 28, 10:11 UTC
Identified - We have determined the origin of the incident affecting our FTTH offering in the FR region.

Here is detail for this incident :
Start time : 28/10/2025 00:30 UTC
Impacted Service(s) : We are currently observing a high number of Radius authentication failures.
Customers Impact : Some customers no longer have internet access. Please do not reboot your network equipment.
Root Cause : This incident is caused by a maintenance operation from our provider.
Ongoing Actions : The incident has been identified and our provider are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Oct 28, 09:41 UTC
Oct 27, 2025
[BELGIUM][VoIP] - Interconnect Incident Notification
Resolved - We are pleased to inform you that the incident affecting our VoIP/Interconnect service on the specific Belgium region has been resolved.

Start time : 27/10/2025 13:35 UTC
End time : 27/10/2025 15:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 27, 15:05 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VoIP/Interconnect service on the specific Belgium region.

Here are some supplementary details :

Start time : 27/10/2025 13:35 UTC
Impacted Service(s) : Following a cluster failure in Belgium, call limits have been reached.
Customers Impact : Incoming and outcalling Belgium calls are impacted
Ongoing Actions : The incident has been identified and our teams are working with the equipment manufacturer to restore the service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 27, 14:19 UTC
Investigating - We are currently experiencing an event affecting our VoIP/Interconnect service in Belgium region.

Start time : 27/10/2025 13:35 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 27, 14:00 UTC
[GRA1/2][Web Hosting] - Multiple Filerz maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are operational.
Oct 27, 13:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 09:00 UTC
Scheduled - As part of our responsibilities for Web Hosting filerz, we will be performing infrastructure maintenance.

This may temporarily affect availability.

Start time : 27/10/2025 09:00 UTC
End time : 27/10/2025 16:59 UTC
Service impact : Concerned Filerz will be temporarily unavailable for 40 minutes during the maintenance.

List of concerned Filerz:

- filerz969: Cluster026
- filerz1878: Cluster010
- filerz499: Cluster003
- filerz1918: Cluster003
- filerz1809: Cluster031
- filerz1975: Cluster028
- filerz1924: Cluster017
- filerz1988: Cluster030

Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.
Oct 20, 13:32 UTC
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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