Web Cloud Status

OVHcloud Web Hosting Status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[GRA][Web Hosting] - Cluster100 Filerz2186 incident notification

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The filerz is still stable since 14/01/2026 15:30 UTC.
Ongoing Actions : Actions are still in progress by our technical teams to permanently correct the issue.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 19, 2026 - 09:14 UTC

Monitoring - Service has been fully restored since 14/01/2026 15:30 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/01/2026 09:50 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 2026 - 15:36 UTC

Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 14/01/2026 15:09 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 2026 - 15:14 UTC

Update - Service has been fully restored since 14/01/2026 13:35 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/01/2026 09:50 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100 from 14/01/2026 13:10 UTC until 14/01/2026 13:35 UTC
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites from 14/01/2026 13:10 UTC until 14/01/2026 13:35 UTC

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 2026 - 13:44 UTC

Update - Service has been fully restored since 13/01/2026 09:41 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/01/2026 09:50 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 13, 2026 - 14:02 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 13/01/2026 09:41 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 13, 2026 - 10:27 UTC

Monitoring - Service has been fully restored since 09/01/2026 10:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 09/01/2026 09:50 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 09, 2026 - 12:58 UTC

Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 09/01/2026 09:50 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 09, 2026 - 09:59 UTC

Monitoring - Service has been fully restored since 08/01/2026 22:35 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 08/01/2026 21:20 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 08, 2026 - 23:08 UTC

Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 08/01/2026 21:20 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 08, 2026 - 21:56 UTC

Monitoring - Service has been fully restored since 08/01/2026 10:40 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/01/2026 10:30 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 08, 2026 - 11:06 UTC

Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Since 08/01/2026 09:50 UTC, customers are experiencing latency when accessing their hosted websites.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 08, 2026 - 10:00 UTC

Monitoring - Service has been fully restored since 07/01/2026 15:25 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/01/2026 10:30 UTC
Impacted Service(s) : File server 2186 experienced latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 were temporarily experiencing latency when accessing their hosted websites.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 07, 2026 - 16:05 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 - Cluster100.

Here are some supplementary details :

Start time : 07/01/2026 10:30 UTC
Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting Cluster 100.
Customers Impact : Customers using filer servers 2186 on Cluster100 are temporarily experiencing latency when accessing their hosted websites.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 07, 2026 - 14:16 UTC

[EU][Web Cloud] - Outlook Web Access mailbox migration

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2025 - 18:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Cloud offer.

Start time : 09/12/2025 18:00 UTC
End time : 31/05/2026 09:44 UTC
Service impact : Service interruption is expected for a few minutes to a few hours
Affected customers will receive several emails notifying them of the maintenance day.
During this period, emails received will be delivered after the short interruption.

Service improvement : The purpose of this operation is to migrate MXPLAN mailboxes under Outlook Web Access (OWA) to the new Zimbra Webmail.
No action is required from the customers.
For further information, please find attached a link to the FAQ: https://help.ovhcloud.com/csm/fr-mx-plan-zimbra-faq?id=kb_article_view&sysparm_article=KB0061410

Thank you for your understanding.
Dec 9, 2025 18:00 - May 10, 2026 20:00 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

Uptime over the past 90 days. View historical uptime.

CDN || CDN Hosting Operational

RBX Operational

SBG Operational

BHS Operational

CDN || CDN Infrastructure Operational

RBX Operational

SBG Operational

BHS Operational

Collaborative solutions || EmailPro Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Hosted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || MX Plan Under Maintenance

Reception Operational

Delivery email Operational

Mailbox Access Under Maintenance

Redirection Operational

Webmail Operational

Delivery Operational

Collaborative solutions || Office Operational

Operations Operational

Collaborative solutions || OVH Mail Migrator Operational

Collaborative solutions || Private Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Trusted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Zimbra Operational

Web Access Operational

DNS || DNS Anycast Operational

RBX Operational

GRA Operational

SBG Operational

BHS Operational

SYD Operational

SGP Operational

DNS || DNS Hosting Operational

dns Operational

dns10 Operational

dns11 Operational

dns12 Operational

dns13 Operational

dns14 Operational

dns15 Operational

dns16 Operational

dns17 Operational

dns18 Operational

dns19 Operational

dns20 Operational

dns100 Operational

dns101 Operational

dns102 Operational

dns103 Operational

dns104 Operational

dns105 Operational

dns106 Operational

dns107 Operational

dns108 Operational

dns109 Operational

dns110 Operational

dns111 Operational

dns112 Operational

dns113 Operational

dns-tn Operational

dns10-ca Operational

Domains || Domains Name Operational

Registration Operational

Renew Operational

Transfer Operational

Restore Operational

Delete Operational

Databases || CloudDB GRA Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Databases || CloudDB BHS Operational

ca001 Operational

ca002 Operational

Identity, Security & Operations || Key Management Service Operational

AP-SOUTHEAST-SGP Operational

AP-SOUTHEAST-SYD Operational

CA-EAST-BHS Operational

CA-EAST-TOR Operational

EU-CENTRAL-WAW Operational

EU-SOUTH-MIL Operational

EU-WEST-ERI Operational

EU-WEST-GRA Operational

EU-WEST-LIM Operational

EU-WEST-PAR Operational

EU-WEST-RBX Operational

EU-WEST-SBG Operational

VoIP || Carrier SIP Operational

Access RBX Operational

Access SBG Operational

VoIP || Core Network Operational

VoIP || Interconnect Operational

France Operational

Belgium Operational

United Kingdom Operational

Switzerland Operational

VoIP || Services Operational

Conferences Operational

CCS, IVR & Call Queues Operational

VXML Operational

Billing Operational

Provisioning Operational

VoIP || SMS Operational

VoIP || Telephony Operational

Access SBC Operational

Fax Operational

Media Gateways Operational

Softcall Operational

Voicemail Operational

Web Hosting || Databases BHS Operational

ca001 Operational

ca002 Operational

Web Hosting || Databases GRA Operational

eu001 Operational

eu002 Operational

eu004 Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Web Hosting || Datacenter BHS Operational

90 days ago

100.0 % uptime

Today

Cluster051 Operational

Cluster151 Operational

90 days ago

100.0 % uptime

Today

Redirect Operational

Web Hosting || Datacenter GRA Operational

Cluster100 Operational

Cluster102 Operational

Cluster103 Operational

Cluster105 Operational

Cluster106 Operational

Cluster107 Operational

Cluster110 Operational

Cluster111 Operational

Cluster112 Operational

Cluster113 Operational

Cluster114 Operational

Cluster115 Operational

Cluster117 Operational

Cluster120 Operational

Cluster121 Operational

Cluster123 Operational

Cluster124 Operational

Cluster127 Operational

Cluster128 Operational

Cluster129 Operational

Cluster130 Operational

Cluster131 Operational

Redirect Operational

Web Hosting || SSL Operational

Sectigo Operational

Let's Encrypt Operational

Web PaaS || GRA Operational

GRA7 Operational

Internet Access || SDSL Operational

Internet Access || ADSL Operational

Internet Access || Delivery Operational

Internet Access || FTTH Operational

OverTheBox || OverTheBox Operational

Web Access Operational

Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[GRA1][Collaborative solutions] - OVH Mail Migrator maintenance notification Jan `26`, `2026` `07:30` - Jan `27`, `2026` `18:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our OVH Mail Migrator offering

Start time : 26/01/2026 07:30 UTC
End time : 27/01/2026 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our OVH Mail Migrator offering.

Thank you for your understanding.
Posted on Jan 21, 2026 - 22:37 UTC

[GLOBAL][Web Hosting] - Zimbra maintenance notification Jan `29`, `2026` `20:00`-`21:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time: 29/01/2026 20:00 UTC
End time: 29/01/2026 21:00 UTC
Service impact: During this maintenance, zimbra mailboxes will be unreachable for approximately 2 minutes per server. No mail will be lost.
Service improvement: As part of our continuous improvement policy, we will be applying a patch to enhance the security and performance of our Zimbra service.

Thank you for your understanding.
Posted on Jan 22, 2026 - 10:45 UTC

Past Incidents

Jan 25, 2026

No incidents reported today.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

[EU][Collaborative solutions] - MXplan incident notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering on MXplan product has been resolved.

Start time : 23/01/2026 10:31 UTC
End time : 23/01/2026 12:23 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 23, 12:56 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific EU region.

Here are some supplementary details :

Start time : 23/01/2026 10:31 UTC
Impacted Service(s) : Email redirection management on MXplan is currently degraded on the Manager for all EU customers.
No impact on receiving and delivery emails.

Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 23, 10:32 UTC

Investigating - We are currently investigating an incident affecting our Collaborative solutions offering on MXplan product , which is causing temporary availability issue in the EU region.

Here are some supplementary details :

Start time : 23/01/2026 07:00 UTC
Impacted Service(s) : Email redirection management on MXplan is currently degraded on the Manager for all EU customers.
No impact on receiving and delivery emails.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 23, 09:55 UTC

[GLOBAL][Domains] - Domains Name incident notification on .LT

Resolved - We are pleased to inform you that the incident affecting our .LT Domains offer has been resolved.

Start time : 21/01/2026 11:50 UTC
End time : 23/01/2026 07:40 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 23, 08:45 UTC

Identified - We have determined the origin of the incident affecting our .LT Domains offer, customers in the impacted zone are unable to perform some tasks on .LT domains.

Here are some supplementary details :
Start time : 21/01/2026 11:50 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .LT domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .LT domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 21, 14:02 UTC

[GLOBAL][Domains] - Domains Name incident notification on .MS

Resolved - We are pleased to inform you that the incident affecting our .MS Domains offer has been resolved.

Start time : 19/01/2026 08:00 UTC
End time : 23/01/2026 06:00 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 23, 08:16 UTC

Identified - We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.

Here are some supplementary details :
Start time : 19/01/2026 08:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 19, 08:31 UTC

Jan 22, 2026

[GLOBAL][Collaborative solutions] - MX Plan incident notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 21/01/2026 17:30 UTC
End time : 22/01/2026 16:42 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 22, 19:29 UTC

Update - We are continuing to work on a fix for this issue.
Jan 22, 12:49 UTC

Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :
When trying to add a domain, an incorrect list of domains is generated on Zimbra.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Jan 22, 12:48 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting Collaborative solutions offering, which is causing temporary functionality issue on MX Plan.

Here are some supplementary details :

Start time : 21/01/2026 17:30 UTC
Impacted Service(s) : Mailboxes do not appear on the manager.
Customers Impact : Customers are temporarily unable to do actions (edit e-mail, edit password, migrate their account,...) on their mailboxes from the manager.
However, mailboxes are still accessible from webmail.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 22, 12:40 UTC

Investigating - We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue on MX Plan.

Here are some supplementary details :

Start time : 21/01/2026 17:30 UTC
Impacted Service(s) : Mailboxes do not appear on the manager.
Customers Impact : Customers are temporarily unable to do actions (edit e-mail, edit password, migrate their account,...) on their mailboxes from the manager.
However, mailboxes are still accessible from webmail.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 20:20 UTC

[CA][Web Hosting] - Sharedsql incident notification

Resolved - We had incident affecting our Web Hosting offering, which has causing temporary availability issue for sharedsql002.ca001, that is now resolved.

Here are some supplementary details :

Start time : 22/01/2026 14:42 UTC
Start time : 22/01/2026 14:48 UTC
Impacted Service(s) : sharedsql002.ca001 are temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their databases.
Root Cause : This incident is caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 22, 15:00 UTC

Jan 21, 2026

Jan 20, 2026

No incidents reported.

Jan 19, 2026

[GRA1][Collaborative solutions] - MX Plan Filerz maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 19, 23:53 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jan 19, 23:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our MX Plan offer.

This may temporarily affect availability.

Start time : 19/01/2026 21:00 UTC
End time : 19/01/2026 23:00 UTC
Service impact : Filerz Mail will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.
Jan 9, 16:37 UTC

[BHS][Web Hosting] - Cluster151 - Filerz667 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offer on Filerz667 - Cluster151 has been resolved.

Start time : 19/01/2026 10:00 UTC
End time : 19/01/2026 10:13 UTC
Impacted Service(s) : File server 667 was unreachable on Web Hosting cluster 151.
Customers Impact : Customers were temporarily unable to access and use their websites hosted on Filerz667 on Cluster151.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 19, 10:35 UTC

Jan 18, 2026

[GRA][Web Hosting] - Cluster129 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 18/01/2026 00:10 UTC
End time : 18/01/2026 01:15 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 18, 01:31 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster129.

Here are some supplementary details :

Start time : 18/01/2026 00:10 UTC
Impacted Service(s) : Some websites hosted in Cluster129 are unavailable.
Customers Impact : Customers in Clusters129, may experience difficulties to access their websites.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 18, 01:22 UTC

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

[GRA1][Collaborative solutions] - Cluster128 maintenance notification

Completed - We would like to inform you that the maintenance on our Web Hosting is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jan 15, 23:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer on Filerz1818 .

This may temporarily affect availability.
Start time: 15/01/2026 21:00 UTC
End time: 15/01/2026 23:00 UTC
Service impact: Filerz1818 will be temporarily unavailable for 30 minutes during the maintenance.
Service improvement: We are going to migrate the Filerz1818 to keep our infrastructure up-to-date and more stable to avoid further downtime. The filerz will have a downtime of 30min during the migration.

Thank you for your understanding.
Jan 13, 16:22 UTC

[GLOBAL][VoIP] - Migration CLUSTER to CLUSTER

Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 15, 20:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VoIP offer.

Start time : 15/12/2025 21:00 UTC
End time : 17/02/2026 22:00 UTC
Service impact : Customers will experience a 10 minute down during maintenance.
Service improvement : We need to upgrade the firmware on our Yealink phones. We need to realize 2 upgrade to install the good version of the firmware, except for the CP860 model where only 1 upgrade is enough. The maintenance campain will take several days at the same timeslot every day from 21:00 UTC to 22:00 UTC.
The planning for each model is as follows :

Yealink CP860 :
Single update date :15/12/2025

Yealink CP920 :
First update date :14/01/2025
Second update date :15/01/2025

Yealink T41P :
First update date :19/01/2025
Second update date :20/01/2025

Yealink T41S :
First update date :21/01/2025
Second update date :22/01/2025

Yealink T46G :
First update date :26/01/2025
Second update date :27/01/2025

Yealink T46S :
First update date :28/01/2025
Second update date :29/01/2025

Yealink T53 :
First update date :02/02/2025
Second update date :03/02/2025

Yealink T53W :
First update date :04/02/2025
Second update date :05/02/2025

Yealink W56P :
First update date :09/02/2025
Second update date :10/02/2025

Yealink W60P & W53P :
First update date :11/02/2025
Second update date :12/02/2025

For Enterprise and Business customer, all models concerned :
First update date :16/02/2025
Second update date :17/02/2025

Thank you for your understanding.
Dec 6, 00:22 UTC

[GLOBAL][VoIP] - Services incident notification

Resolved - We are pleased to inform you that the incident affecting our VoIP offer has been resolved.

Start time : 15/01/2026 10:25 UTC
End time : 15/01/2026 10:30 UTC
Root Cause : This incident was caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 15, 13:46 UTC

Monitoring - Service has been fully restored since 15/01/2026 10:30 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 15/01/2026 10:25 UTC
Impacted Service(s) : Some customers were temporarily unable to access their services.
Root Cause : This incident was caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 15, 10:57 UTC

Investigating - We are currently experiencing an event affecting our VoIP offer.

Start time : 15/01/2026 10:25 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 15, 10:47 UTC

[BHS][Web Hosting] - Cluster051 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 15/01/2026 09:30 UTC
End time : 15/01/2026 10:10 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 15, 10:18 UTC

Update - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster051.

Here are some supplementary details :

Start time : 15/01/2026 09:30 UTC
Impacted Service(s) : Latency in sending emails from cluster051.
Customers Impact : Customers which is causing temporary latency issue on sending mail from Cluster051.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 15, 09:40 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster051.

Here are some supplementary details :

Start time : 15/01/2026 09:30 UTC
Impacted Service(s) : Latency in sending emails from cluster051.
Customers Impact : Customers may temporarily experience latency when sending emails from cluster051.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 15, 09:39 UTC

Jan 14, 2026

[GRA3][Web Hosting] - Cluster131 filerz2034 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 14/01/2026 09:20 UTC
End time : 14/01/2026 09:40 UTC
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/dn1xgyv05fby

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 13:42 UTC

Monitoring - Service has been fully restored since 14/01/2026 09:40 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 14/01/2026 09:20 UTC
Impacted Service(s) : Filerz2034 was unreachable on Web Hosting cluster 131.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 13:25 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster131 filerz2034.

Here are some supplementary details :

Start time : 14/01/2026 09:20 UTC
Impacted Service(s) : Filerz2034 is unreachable on Web Hosting cluster 131.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 10:30 UTC

[GRA2][Web Hosting] - Cluster107 maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 14, 12:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer on Filerz352.

This may temporarily affect availability.
Start time: 14/01/2026 09:00 UTC
End time: 14/01/2026 11:00 UTC
Service impact: Filerz352 will be temporarily unavailable for 30 minutes during the maintenance.
Service improvement: As part of our continuous improvement policy and to enhance the reliability of our infrastructure, we will be doing a maintenance on our Web Hosting offer for Filerz352.

Thank you for your understanding.
Jan 13, 14:07 UTC

[GRA][Web Hosting] - Cluster100 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 14/01/2026 08:54 UTC
End time : 14/01/2026 10:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 12:00 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster.

Here are some supplementary details :

Start time : 14/01/2026 08:54 UTC
Impacted Service(s) : 503 errors might be observed for websites hosted on Cluster100.
Customers Impact : Customers can see some errors on their logs for the traffic coming from external crawlers : google bot, aibot, SEO bots, … that will receive 503 errors.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 09:03 UTC

[GRA][Web Hosting] - Redirect service incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offer has been resolved.

Start time : 13/01/2026 10:00 UTC
End time : 13/01/2026 14:30 UTC
Root Cause : This incident was caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 11:57 UTC

Monitoring - We are currently experiencing an ongoing incident. Service has been fully restored since 13/01/2026 14:30 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 13/01/2026 10:00 UTC
Impacted Service(s) : The redirect service has temporarily experienced slowness or 500 errors
Customers Impact : Customers have temporarily experienced slowness or 500 errors on the redirect service.
Root Cause : This incident was caused by a network issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 10:35 UTC

[GLOBAL][Domains] - Domains Name incident notification on .DK

Resolved - We are pleased to inform you that the incident affecting our our .DK Domains offer has been resolved.

Start time : 01/01/2026 07:00 UTC
End time : 14/01/2026 10:27 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 14, 09:30 UTC

Identified - We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.

Here are some supplementary details :
Start time : 05/01/2026 07:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 7, 09:07 UTC

Jan 13, 2026

[GRA][Web Hosting] - Cluster124 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 12/01/2026 16:30 UTC
End time : 13/01/2026 19:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 13, 19:39 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : We still have some issues with instance.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 13, 10:54 UTC

Identified - We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster124.

Here are some supplementary details :

Start time : 12/01/2026 16:30 UTC
Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 12, 22:07 UTC

[Global][Collaborative solutions] - Zimbra incident notification

Resolved - We had an incident affecting our Collaborative solutions offer on global region, that is now resolved.

Here are some supplementary details :

Start time :12/01/2026 12:00 UTC
End time :13/01/2026 15:00 UTC
Impacted Service(s) : The webmail service was temporarily unavailable.
Customers Impact : Some customers were temporarily unable to send emails.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 13, 15:37 UTC

[GRA2][Web Hosting] - Cluster107 maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Jan 13, 13:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 12, 15:15 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer on Filerz352.

This may temporarily affect availability.
Start time: 13/01/2026 09:00 UTC
End time: 13/01/2026 10:00 UTC
Service impact: Filerz352 will be temporarily unavailable for 30 minutes during the maintenance.
Service improvement: As part of our continuous improvement policy and to enhance the reliability of our infrastructure, we will be doing a maintenance on our Web Hosting offer for Filerz352.

Thank you for your understanding.
Jan 12, 13:47 UTC

[BHS][Web Hosting] - Migration Cluster051 to Cluster151

Completed - The scheduled maintenance has been completed.
Jan 13, 13:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

This may temporarily affect availability.

Start time : 13/01/2026 09:30 UTC
End time : 13/01/2026 11:30 UTC
Service impact : During this maintenance, cluster051 will be temporarily unavailable for 2 hours maximum.
Outgoing gateway IP will change during maintenance, please find the new one here : https://help.ovhcloud.com/csm/en-web-hosting-clusters-ip-addresses?id=kb_article_view&sysparm_article=KB0052388
Service improvement : As part of our continuous improvement policy, we will be doing a migration of cluster015 to cluster115.

Thank you for your understanding.
Dec 24, 21:12 UTC

[GRA][Web Hosting] - Cluster100 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offer on the specific cluster has been resolved.

Start time : 09/01/2026 10:30 UTC
End time : 09/01/2026 15:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 13, 09:59 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster.

Here are some supplementary details :

Start time : 09/01/2026 10:30 UTC
Impacted Service(s) : 503 errors might be observed for websites hosted on Cluster100.
Customers Impact : Customers can see some errors on their logs for the traffic coming from external crawlers : google bot, aibot, SEO bots, … that will receive 503 errors.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 9, 13:35 UTC

Investigating - We are currently experiencing an event affecting our Web Hosting offer on Cluster100.

Start time : 09/01/2026 10:30 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 9, 13:08 UTC

[GLOBAL][Domains] - Domains Name incident notification on .MS

Resolved - We are pleased to inform you that the incident affecting our .MS Domains offer has been resolved, customers in the impacted zone were unable to perform some tasks on .MS domains..

Start time : 06/01/2026 13:00 UTC
End time : 13/01/2026 08:30 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 13, 09:24 UTC

Update - We are pleased to inform you that the incident affecting our .MS Domains offer has been resolved, customers in the impacted zone were unable to perform some tasks on .MS domains..

Start time : 06/01/2026 13:00 UTC
End time : 13/01/2026 08:30 UTC
Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 13, 09:23 UTC

Identified - We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.

Here are some supplementary details :
Start time : 06/01/2026 13:00 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 7, 09:02 UTC

[GRA3][Web Hosting] - Cluster100 maintenance notification

Completed - All services are operational. No more impact since 03:15 UTC.
Jan 13, 03:18 UTC

Update - This maintenance will take more time than expected.
Below you can find the new information regarding the operation.

As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 12/01/2026 23:30 UTC
End time : 13/01/2026 03:00 UTC
Service impact : Services will be unavailable during maintenance.
Service improvement : As part of our policy of continuous improvement of our infrastructure, we will perform a hardware maintenance on cluster100.

Thank you for your understanding.
Jan 13, 02:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Web Hosting offer.

Start time : 12/01/2026 23:30 UTC
End time : 13/01/2026 02:00 UTC
Service impact : Services will be unavailable during maintenance.
Service improvement : As part of our policy of continuous improvement of our infrastructure, we will perform a hardware maintenance on cluster100.

Thank you for your understanding.
Jan 12, 15:02 UTC

Jan 12, 2026

[GRA1][Collaborative solutions] - MX Plan Filerz maintenance notification

Completed - The scheduled maintenance has been completed.
Jan 12, 23:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our MX Plan offer.

This may temporarily affect availability.

Start time : 12/01/2026 21:00 UTC
End time : 12/01/2026 23:00 UTC
Service impact : Filerz Mail will be temporarily unavailable for 40 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be performing an update for the storage servers hosting your data.
This version brings improvements to certain security mechanisms, as well as some performance enhancements.

Thank you for your understanding.
Jan 9, 16:32 UTC

[GRA][Web Hosting] - Cluster 124 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 12/01/2026 18:40 UTC
End time : 12/01/2026 20:18 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 12, 20:28 UTC

Identified - We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 124.

Here are some supplementary details :

Start time : 12/01/2026 18:40 UTC
Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 12, 18:47 UTC

[GRA][Web Hosting] - Cluster 124 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 12/01/2026 16:30 UTC
End time : 12/01/2026 18:15 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 12, 18:16 UTC

Identified - We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 124.

Here are some supplementary details :

Start time : 12/01/2026 16:30 UTC
Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 12, 16:39 UTC

[GLOBAL][Web Hosting] - Git Logs display incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 12/01/2026 13:50 UTC
End time : 12/01/2026 15:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 12, 15:40 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.

Here are some supplementary details :

Start time : 12/01/2026 13:50 UTC
Impacted Service(s) : Latencies is observed for Git logs display only on all Clusters.
Customers Impact : Customers can have a delay to access their Git logs display.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 12, 15:08 UTC

Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.

Here are some supplementary details :

Start time : 12/01/2026 13:50 UTC
Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters.
Customers Impact : Customers can have a delay to access their Git logs display.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
Jan 12, 14:14 UTC

[GRA][Collaborative solutions] - MailHA clusters incident notification

Resolved - We had an incident on Collaborative solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 12/01/2026 11:36 UTC
End time : 12/01/2026 11:52 UTC
Impacted Service(s) : All MailHA clusters in GRA were unavailable.
Customers Impact : Users were currently unable to log in to their email accounts via webmail or email clients, and cannot send or receive emails. Emails received during this time will be stored and delivered once the issue is resolved.
Root Cause : This incident was caused by misconfiguration.

We thank you for your understanding and patience throughout this incident.
Jan 12, 12:39 UTC

Jan 11, 2026

[GRA][Web Hosting] - Cluster128 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 11/01/2026 09:20 UTC
End time : 11/01/2026 11:56 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 11, 12:16 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster.

Here are some supplementary details :

Start time : 11/01/2026 09:20 UTC
Impacted Service(s) : 503 errors might be observed for websites hosted on Cluster128.
Customers Impact : Customers can see some errors on their services.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : Our team is working on a solution to resolve the issue.

We will keep you updated on the progress and resolution.
Jan 11, 11:24 UTC

Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster.

Here are some supplementary details :

Start time : 11/01/2026 09:20 UTC
Impacted Service(s) : 503 errors might be observed for websites hosted on Cluster128.
Customers Impact : Customers can see some errors on their services.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 11, 10:03 UTC

About This Site

Related

Scheduled Maintenance

[GRA1][Collaborative solutions] - OVH Mail Migrator maintenance notification Jan 26, 2026 07:30 - Jan 27, 2026 18:00 UTC

[GLOBAL][Web Hosting] - Zimbra maintenance notification Jan 29, 2026 20:00-21:00 UTC

Past Incidents

[GRA1][Collaborative solutions] - OVH Mail Migrator maintenance notification Jan `26`, `2026` `07:30` - Jan `27`, `2026` `18:00` UTC

[GLOBAL][Web Hosting] - Zimbra maintenance notification Jan `29`, `2026` `20:00`-`21:00` UTC