Web Cloud Status

OVHcloud Web Hosting Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[GRA][Web Hosting] - Multiple Databases maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 07:02 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu009.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 07:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu005.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 07:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu012.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 07:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu010.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

[GRA][Web Hosting] - Multiple Databases maintenance notification

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu007.

This may temporarily affect availability.
Start time: 17/11/2025 07:00 UTC
End time: 27/11/2025 15:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Nov 17, 2025 07:00 - Nov 27, 2025 07:00 UTC

About This Site

Welcome to the Web Cloud status page for real-time information on system performance and availability.

CDN || CDN Hosting Operational

RBX Operational

SBG Operational

BHS Operational

CDN || CDN Infrastructure Operational

RBX Operational

SBG Operational

BHS Operational

Collaborative solutions || EmailPro Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Hosted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || MX Plan Operational

Reception Operational

Delivery email Operational

Mailbox Access Operational

Redirection Operational

Webmail Operational

Delivery Operational

Collaborative solutions || Office Operational

Operations Operational

Collaborative solutions || OVH Mail Migrator Operational

Collaborative solutions || Private Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Trusted Exchange Operational

Mailbox Access Operational

Mail Flow Operational

Operations Operational

Collaborative solutions || Zimbra Operational

Web Access Operational

DNS || DNS Anycast Operational

RBX Operational

GRA Operational

SBG Operational

BHS Operational

SYD Operational

SGP Operational

DNS || DNS Hosting Operational

dns Operational

dns10 Operational

dns11 Operational

dns12 Operational

dns13 Operational

dns14 Operational

dns15 Operational

dns16 Operational

dns17 Operational

dns18 Operational

dns19 Operational

dns20 Operational

dns100 Operational

dns101 Operational

dns102 Operational

dns103 Operational

dns104 Operational

dns105 Operational

dns106 Operational

dns107 Operational

dns108 Operational

dns109 Operational

dns110 Operational

dns111 Operational

dns112 Operational

dns113 Operational

dns-tn Operational

dns10-ca Operational

Domains || Domains Name Operational

Registration Operational

Renew Operational

Transfer Operational

Restore Operational

Delete Operational

Databases || CloudDB GRA Operational

eu005 Operational

eu007 Operational

eu009 Operational

eu010 Operational

eu011 Operational

eu012 Operational

Databases || CloudDB BHS Operational

ca001 Operational

ca002 Operational

Identity, Security & Operations || Key Management Service Operational

AP-SOUTHEAST-SGP Operational

AP-SOUTHEAST-SYD Operational

CA-EAST-BHS Operational

CA-EAST-TOR Operational

EU-CENTRAL-WAW Operational

EU-SOUTH-MIL Operational

EU-WEST-ERI Operational

EU-WEST-GRA Operational

EU-WEST-LIM Operational

EU-WEST-PAR Operational

EU-WEST-RBX Operational

EU-WEST-SBG Operational

VoIP || Carrier SIP Operational

Access RBX Operational

Access SBG Operational

VoIP || Core Network Operational

VoIP || Interconnect Operational

France Operational

Belgium Operational

United Kingdom Operational

Switzerland Operational

VoIP || Services Operational

Conferences Operational

CCS, IVR & Call Queues Operational

VXML Operational

Billing Operational

Provisioning Operational

VoIP || SMS Operational

VoIP || Telephony Operational

Access SBC Operational

Fax Operational

Media Gateways Operational

Softcall Operational

Voicemail Operational

Web Hosting || Databases BHS Operational

ca001 Operational

ca002 Operational

Web Hosting || Databases GRA Under Maintenance

eu001 Operational

eu002 Operational

eu004 Operational

eu005 Under Maintenance

eu007 Under Maintenance

eu009 Under Maintenance

eu010 Under Maintenance

eu011 Operational

eu012 Under Maintenance

Web Hosting || Datacenter BHS Operational

Cluster051 Operational

Redirect Operational

Web Hosting || Datacenter GRA Operational

Cluster002 Operational

Cluster003 Operational

Cluster005 Operational

Cluster006 Operational

Cluster007 Operational

Cluster010 Operational

Cluster011 Operational

Cluster012 Operational

Cluster013 Operational

Cluster014 Operational

Cluster015 Operational

Cluster017 Operational

Cluster020 Operational

Cluster021 Operational

Cluster023 Operational

Cluster024 Operational

Cluster025 Operational

Cluster026 Operational

Cluster027 Operational

Cluster028 Operational

Cluster029 Operational

Cluster030 Operational

Cluster031 Operational

Cluster100 Operational

Cluster102 Operational

Cluster103 Operational

Cluster105 Operational

Cluster106 Operational

Cluster107 Operational

Cluster110 Operational

Cluster111 Operational

Cluster112 Operational

Cluster113 Operational

Cluster114 Operational

Cluster115 Operational

Cluster117 Operational

Cluster120 Operational

Cluster121 Operational

Cluster123 Operational

Cluster124 Operational

Cluster127 Operational

Cluster128 Operational

Cluster129 Operational

Clusterx130 Operational

Cluster131 Operational

Redirect Operational

Web Hosting || SSL Operational

Sectigo Operational

Let's Encrypt Operational

Web PaaS || GRA Operational

GRA7 Operational

Internet Access || SDSL Operational

Internet Access || ADSL Operational

Internet Access || Delivery Operational

Internet Access || FTTH Operational

OverTheBox || OverTheBox Operational

Web Access Operational

Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 17, 2025

[GRA1][Web Hosting] - Cluster123 Filerz114 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 17/11/2025 12:35 UTC
End time : 17/11/2025 14:40 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 17, 15:31 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

Here are some supplementary details :

Start time : 17/11/2025 12:35 UTC
Impacted Service(s) : Slowness on websites on cluster123 filerz114.
Customers Impact : Customers may temporarily experience slowness on the cluster123 Filerz114 websites.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 17, 13:29 UTC

[FR][VoIP] - Service Provisioning incident notification

Resolved - We would like to inform you that we had an incident on the VoIP offering.
This incident has now been resolved.

Here is detail for this incident :
Start time : 17/11/2025 11:00 UTC
End time : 17/11/2025 11:36 UTC
Impacted Service(s) : https://www.ovhcloud.com/fr/telecom/ was no longer accessible.
Customers Impact : Unable to access the website, and therefore unable to order new services.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Nov 17, 11:46 UTC

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

[GRA][Web Hosting] - Cluster024 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offer has been resolved.

Start time : 14/11/2025 13:20 UTC
End time : 14/11/2025 14:55 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 14, 15:25 UTC

Investigating - We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster024.

Here are some supplementary details :

Start time : 14/11/2025 13:20 UTC
Impacted Service(s) : Slowness of sites hosted on cluster024.
Customers Impact : Customers in clusters024 may experience some latencies.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 14, 14:07 UTC

[BELGIUM][VoIP] - Interconnect Incident Notification

Resolved - We are pleased to inform you that the incident affecting our VoIP has been resolved.

Start time : 14/11/2025 03:30 UTC
End time : 14/11/2025 09:35 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 14, 10:12 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Interconnect service on the specific Belgium region.

Here are some supplementary details :

Start time : 14/11/2025 03:30 UTC
Impacted Service(s) : Following a malfunction in Belgium, call limits have been reached.
Customers Impact : Incoming and outcalling Belgium calls are impacted
Ongoing Actions : The incident has been identified and our teams are working with the equipment manufacturer to restore the service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 14, 08:53 UTC

Investigating - We are currently experiencing an event affecting our VoIP/Interconnect service in Belgium region.

Start time : 14/11/2025 03:30 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 14, 08:46 UTC

Nov 13, 2025

[GSW][VOIP] - Interconnection AudioCodes SBC

Completed - The scheduled maintenance has been completed.
Nov 13, 23:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 21:05 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VOIP offer.

Start time : 13/09/2025 19:00 UTC
End time : 30/09/2025 22:00 UTC
Service impact : None
Service improvement : We need to deploy the new version and reboot each cluster of audiocodes SBC to apply firmware version.

Thank you for your understanding.
Nov 13, 21:03 UTC

[GLOBAL][Domains] - Domains Name incident notification on .DK

Resolved - We are pleased to inform you that the incident affecting our .DK Domains offer has been resolved.

Start time : 06/11/2025 12:53 UTC
End time : 13/11/2025 14:14 UTC
Root Cause : This incident was caused by a maintenance of one of our providers.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 22:09 UTC

Identified - We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.

Here are some supplementary details :

Start time : 06/11/2025 12:53 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains.
Root Cause : This incident is caused by a maintenance of one of our providers.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Nov 6, 12:26 UTC

[BHS/RBX/SBG][CDN] - Shared CDN incident notification

Resolved - We would like to inform you that we had an incident on our Shared CDN .
This incident has now been resolved.

Here is detail for this incident :
Start time : 13/11/2025 16:00 UTC
End time : 13/11/2025 17:30 UTC
Impacted Service(s) : Latency and unavailability were observed for Shared CDN service
Customers Impact : Customers have experienced slowness and even unavailability of their Shared CDN .
Root Cause : This incident was caused by a network issue.

We thank you for your understanding and patience throughout this incident.
Nov 13, 19:54 UTC

[Global][Domains] - Domains Name incident notification on .TL

Resolved - We are pleased to inform you that the incident affecting our .TL Domains offer has been resolved.

Start time : 03/11/2025 08:18 UTC
End time : 13/11/2025 07:40 UTC
Root Cause : This incident was caused by a maintenance of one of our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 08:15 UTC

Identified - We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.

Here is detail for this incident :
Start time : 03/11/2025 08:18 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains.
Root Cause : This incident is caused by a maintenance of one of our provider.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 3, 08:46 UTC

[Global][Domains] - Domains Name incident notification on .MG

Resolved - We are pleased to inform you that the incident affecting our .MG Domains offer has been resolved.

Start time : 03/11/2025 08:18 UTC
End time : 13/11/2025 07:40 UTC
Root Cause : This incident was caused by a maintenance of one of our provider.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 13, 08:06 UTC

Identified - We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.

Here is detail for this incident :
Start time : 03/11/2025 08:18 UTC
Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains.
Root Cause : This incident is caused by a maintenance of one of our provider.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 3, 08:51 UTC

Nov 12, 2025

[EU][Collaborative solutions] - Zimbra maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 12, 22:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out maintenance on our Collaborative Solutions offering.

Start time : 12/11/2025 21:00 UTC
End time : 12/11/2025 22:00 UTC
Service impact : During the maintenance, Web Access will be temporarily unavailable for a few minutes.
Service improvement : As part of our continuous improvement policy, we will be carrying out maintenance on our Zimbra services.

Thank you for your understanding.
Nov 7, 08:16 UTC

Nov 11, 2025

No incidents reported.

Nov 10, 2025

[GRA][Web Hosting] - Cluster130 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting on Cluster130 has been resolved.

Start time : 10/11/2025 11:47 UTC
End time : 10/11/2025 12:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 10, 12:58 UTC

Investigating - We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue on Cluster130.

Here are some supplementary details :

Start time : 10/11/2025 11:47 UTC
Impacted Service(s) : Websites hosted on Cluster130 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their websites hosted on Cluster130
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 10, 12:19 UTC

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

[GRA][Web Hosting] - Cluster103 incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting offering on the cluster103 has been resolved.

Start time : 07/11/2025 10:00 UTC
End time : 07/11/2025 16:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 7, 18:29 UTC

Monitoring - Service has been fully restored since 07/11/2025 12:25 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/11/2025 10:00 UTC
Impacted Service(s) : Slowness was observed on Cluster103.
Customers Impact : Some customers were temporarily experiencing issues when trying to access and use their websites located in Cluster103.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 7, 12:44 UTC

Identified - We have determined the origin of the incident affecting our Web Hosting offering on the cluster103.

Here are some supplementary details :

Start time : 07/11/2025 10:00 UTC
Impacted Service(s) : Slowness is being observed on Cluster103.
Customers Impact : Some customers are temporarily facing issue trying to access and use their websites located in Cluster103.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 7, 12:31 UTC

Nov 6, 2025

[GLOBAL][Domains] - Domaines Name incident notification

Resolved - We had an incident on Domains offer which has now been resolved.

Here are some supplementary details :

Start time : 06/11/2025 11:13 UTC
End time : 06/11/2025 11:33 UTC
Impacted Service(s) : The domain name ordering service was temporarily unavailable.
Customers Impact : Customers were temporarily unable to view or order a domain name from the manager and website.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Nov 6, 11:55 UTC

Nov 5, 2025

[GLOBAL][VoIP] - voicemail incident notification

Resolved - We are pleased to inform you that the incident affecting our VoIP offering, which was causing temporary availability issue on the voicemail service has been resolved.

Start time : 05/11/2025 13:00 UTC
End time : 05/11/2025 14:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 15:19 UTC

Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The root cause has been found, and a fix is currently being deployed.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 14:30 UTC

Investigating - We are currently investigating an incident affecting our VoIP offering, which is causing temporary availability issue on the voicemail service.

Here are some supplementary details :

Start time : 05/11/2025 13:00 UTC
Impacted Service(s) : Some customers are temporarily unable to access their voicemail or leave messages.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 13:43 UTC

[EU][Collaborative solutions] - MX Plan incident notification

Resolved - We are pleased to inform you that the incident affecting our Collaborative solutions has been resolved.

Start time : 05/11/2025 07:45 UTC
End time : 05/11/2025 09:15 UTC
Root Cause : This incident was caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/01lq6rmwqs81

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 09:33 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offering, which is causing temporary availability issue on MX Plan services.

Here are some supplementary details :

Start time : 05/11/2025 07:45 UTC
Impacted Service(s) : The MX Plan service is temporarily unavailable on File server :

Filerz Number: 58, 59, 66, 69, 70, 164

Customers Impact : Users cannot (log,send or receive) in to their email addresses.
Root Cause : This incident is caused by this incident : https://web-cloud.status-ovhcloud.com/incidents/01lq6rmwqs81
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 08:47 UTC

[EU][Webhosting] - filerz unreachable incident notification

Resolved - We are pleased to inform you that the incident affecting our Web Hosting has been resolved.

Start time : 05/11/2025 07:35 UTC
End time : 05/11/2025 09:05 UTC
Root Cause : This incident was caused by this incident : https://bare-metal-servers.status-ovhcloud.com/incidents/pg96v9b61w1r

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 09:11 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offering, which is causing temporary availability issue on some filerz services.

Here are some supplementary details :

Start time : 05/11/2025 07:35 UTC
Impacted Service(s) : Several filerz unreachable for several customers.
Customers Impact : Here is the list of affected filers:

cluster105,homez.316
cluster105, homez.317
cluster107, homez.225
cluster107 homez.385
cluster113, homez.295
cluster113, homez.300
cluster117, homez.306
cluster117, homez.307
cluster117, homez.308
cluster120, homez.49
cluster121, homez.252
cluster121, homez.213
cluster123, homez.98
cluster127, homez.251
cluster128, homez.788

Root Cause : This incident is caused by this incident : https://bare-metal-servers.status-ovhcloud.com/incidents/pg96v9b61w1r
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 5, 08:17 UTC

Nov 4, 2025

[Global][Domains] - Domains Name incident notification on .CA

Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 03/11/2025 10:40 UTC
End time : 04/11/2025 15:02 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 4, 15:18 UTC

Investigating - We have determined the origin of the incident affecting our .CA Domains offer, customers in the impacted zone are unable to perform some tasks on .CA domains.

Here is detail for this incident :
Start time : 03/11/2025 10:40 UTC
Impacted Service(s) : Multiple operations (Registration) are temporarily unavailable for .CA domains.
Customers Impact : Customers are temporarily unable to perform specified operations on .CA domains.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 3, 10:54 UTC

Nov 3, 2025

[GRA][Web Hosting] - Multiple Databases maintenance notification

Completed - We would like to inform you that the maintenance on our databases is now completed.
This maintenance is 100% complete.

Thank you for your patience throughout this maintenance.
Nov 3, 16:21 UTC

In progress - This maintenance is still in progress and is 70% complete.
We will keep you informed of the progress of this operation.
Oct 15, 02:09 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our databases offer in cluster eu013.

This may temporarily affect availability.
Start time: 01/10/2025 08:00 UTC
End time: 13/11/2025 23:00 UTC
Service impact: The duration of the unavailability of each database will range from one to five minutes.
Service improvement: As part of our continuous improvement policy, we will be doing a maintenance on our databases offer.

Thank you for your understanding.
Oct 15, 02:08 UTC

[GLOBAL][Web Hosting] - OVH Mail Migrator maintenance notification

Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Nov 3, 13:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 07:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on OVH Mail Migrator service.

Start time : 03/11/2025 07:30 UTC
End time : 04/11/2025 18:00 UTC
Service impact : OVH Mail Migrator API need an extra header to continue to work
Service improvement : We're making some changes to the OVH Mail Migrator (https://omm.ovh.net) API.

Starting November 3rd, 2025, customers who use our API will need to add an extra HTTP header when creating new migrations or projects.
This header is called X-Ovh-Use-Obsolete-Api and it should be set to 1.

If you don't add this header, you'll receive an error message saying that the API is deprecated and will be removed on November 24th, 2025.
The error message will also point you to a webpage where you can find more information about the changes.

The reason for this change is that we're introducing a new version of the API, called API v3, which will be available on November 24th, 2025.

This new API will replace the current one, and you'll need to use it to create new migrations, projects, or file uploads.

If you want to learn more about the new API, you can visit https://omm.ovh.net/NewApi from November 3rd, where you'll find more information about its structure and the required headers.

Thank you for your understanding.
Oct 29, 16:53 UTC